"Contact Us" forms enable visitors to request information, ask questions, or submit concerns. The forms are important for customer acquisition and retention. Yet most contact forms fail usability tests. In "How to Get More Form Submissions, Even on Checkout Pages," I addressed key points, such as requesting only what you need and explaining why.
The post 10 Essentials for ‘Contact Us’ Forms (and 6 Mistakes to Avoid) appeared first on Practical Ecommerce.
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