Thursday 2 May 2024

New AI Tool, Perplexity, Outshines Google and ChatGPT in Business Research

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New AI Tool, Perplexity, Outshines Google and ChatGPT in Business Research

In the fast-evolving landscape of artificial intelligence tools that enhance business efficiency, Perplexity has emerged as a game changer, particularly for those engaged in intensive research and content creation. Chalene Johnson, host of the “Build Your Tribe” YouTube channel and a veteran entrepreneur, recently shared her in-depth review of Perplexity, describing it as her new favorite tool that eclipses the capabilities of Google and ChatGPT.

Unmatched Efficiency and User-Friendly Interface

Johnson’s enthusiasm for Perplexity stems from its significant time-saving features and its intuitive design, which she finds more user-friendly than any other tool she has used. “From the moment I logged in, I was struck by the seamless and straightforward interface. It’s clear, efficient, and straightforward to navigate,” Johnson explained.

Superior Search Capabilities

One of Perplexity’s most praised features is its robust search functionality, which Johnson claims outperforms traditional search engines and AI tools. “When I need precise academic information or the latest studies on health and wellness topics, Perplexity fetches not only comprehensive data but also provides summaries with credible citations,” Johnson said. This feature allows users to access the sources of information directly, ensuring the reliability and accuracy of the data they are using.

Customizable Search with Focus Mode

Perplexity’s ‘Focus’ mode enhances its search capability by allowing users to specify where the AI should look for information. “You can set it to ‘Academic’ to find published papers or ‘All’ for a broader internet search. This flexibility is crucial when you need to ensure the credibility of your sources,” Johnson detailed.

Content Optimization for SEO

Another significant advantage of using Perplexity is its ability to aid in search engine optimization (SEO). Johnson leverages this tool to refine keywords, titles, and descriptions for her YouTube channel and blog, enhancing her online visibility and engagement. “Perplexity has been instrumental in improving our SEO efforts, helping us to rank better and draw more targeted traffic to our content,” she noted.

Research Co-Pilot

Johnson is particularly impressed with Perplexity’s co-pilot feature, which assists in formulating search queries. “It’s not just about what you ask; it’s how you ask it. Perplexity’s co-pilot helps refine my questions, ensuring I get the most relevant answers,” she said. This feature benefits those not adept at phrasing queries to yield the best results.

Real-World Applications and Cost-Effectiveness

Sharing a specific instance where Perplexity proved invaluable, Johnson recounted her research for a podcast episode, which required digging through extensive online discussions and obscure forums. “I was looking into the complex history of public figures, and Perplexity efficiently sorted through mountains of data on Reddit, saving me countless hours,” she said.

Johnson advocates for the paid version of Perplexity, considering it a worthy investment for serious entrepreneurs. “The pro version, at $20 a month, includes unlimited searches and additional features like the co-pilot. It’s a small price for the returns it provides in time saved and insights gained,” she advised.

Conclusion

Overall, Chalene Johnson’s review paints Perplexity as an indispensable tool for anyone involved in research, SEO, or content creation. Its advanced AI capabilities, easy-to-use interface, and powerful search functions make it a standout choice for professionals looking to enhance their productivity and the quality of their work. Johnson’s experience underscores the tool’s potential to revolutionize how entrepreneurs and researchers harness the power of AI to drive business success and innovation.

New AI Tool, Perplexity, Outshines Google and ChatGPT in Business Research
Rich Ord



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SAP’s $1 Billion AI Gamble: Betting Big to Revolutionize Global Biz Ops!

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SAP’s $1 Billion AI Gamble: Betting Big to Revolutionize Global Biz Ops!

In a significant pivot towards artificial intelligence, SAP, Europe’s largest software company, has committed to a $1 billion investment over the next two years to enhance its AI capabilities. Scott Russell, SAP’s Executive Board Member and Chief Revenue Officer, detailed this ambitious plan in a recent interview with Bloomberg’s Paul Allen. Russell outlined the company’s strategy to integrate AI deeply into its cloud-based business applications, an initiative poised to redefine industry standards and bolster business efficiency on a global scale.

“Our investment is not just about catching up with the AI trend,” Russell stated. “It’s about leadership in transforming core business processes across industries. We are seeing our clients achieve remarkable improvements in operational efficiency and decision-making through AI integration.” Russell’s comments underscore the strategic importance of AI in SAP’s vision for the future, where technology is seamlessly integrated into everyday business activities.

SAP’s aggressive push into AI is a response to the robust growth in demand for cloud services, evidenced by a 25% growth rate in SAP’s cloud revenues in the Asia Pacific and Japan regions alone. “Businesses are rapidly transitioning to the cloud, seeking tools that can offer both agility and power in processing their most critical data—customer insights, supply chain logistics, and financial operations,” Russell explained.

SAP’s AI investment focuses on enhancing its existing platforms, allowing businesses to leverage sophisticated AI tools without the need for separate, standalone solutions. Russell emphasized the practical applications of these advancements: “Whether it’s making supply chains more resilient, improving financial performance, or elevating customer service, our goal is to embed AI deeply into our core applications, enabling all these enhancements through a single integrated platform.”

Highlighting the global nature of modern businesses, Russell pointed out the strategic necessity of being able to operate and innovate across borders. “Our customers are not just looking for tools that work in isolation but solutions that span globally, ensuring data governance and security across diverse regulatory environments,” he said. This approach is critical in regions like Asia, which Russell described as a “growth engine” for SAP, thanks to its rapid adoption of cloud technologies and AI.

In discussing the challenges of sourcing hardware amid global supply constraints, Russell noted the importance of partnerships. “The beauty of SAP’s AI strategy is our ability to abstract and leverage the best capabilities from large language models and computing power from partners like Microsoft, doing so in a secure and reliable manner that our customers expect from us,” he said.

As for the future, Russell was optimistic about integrating AI into business processes, believing that this technology is essential for companies aiming to stay ahead in a competitive global market. “We’re not just implementing AI; we’re transforming the way businesses operate. Our AI investments will allow companies to harness critical insights and operational capabilities that were previously unimaginable.”

SAP’s commitment to AI reflects a broader industry trend where large enterprises are not only adopting but also significantly investing in AI to maintain competitive advantages. With its $1 billion investment, SAP is poised to lead this shift, promising to deliver solutions that are not only technologically advanced but also strategically aligned with the needs of global businesses today.

SAP’s $1 Billion AI Gamble: Betting Big to Revolutionize Global Biz Ops!
Rich Ord



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Wednesday 1 May 2024

MongoDB Launches Ambitious AI Applications Program to Empower Next-Gen Business Solutions

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MongoDB Launches Ambitious AI Applications Program to Empower Next-Gen Business Solutions

In a bold move to democratize the integration of artificial intelligence across various industries, MongoDB has announced the launch of its innovative AI applications program. This initiative is designed to help businesses harness the power of AI by providing them with the tools and frameworks to integrate advanced AI technologies seamlessly into their operations. MongoDB’s President and CEO, Dev Ittycheria, unveiled this program on CNBC’s “Squawk Box,” emphasizing the company’s commitment to leading the AI revolution in database management and business applications.

Bridging the AI Integration Gap

MongoDB’s new program addresses a critical gap in the current tech landscape—the complexity of integrating AI into traditional business processes. Many companies struggle with the rapid pace of AI development and the technical challenges associated with adopting these technologies. MongoDB aims to simplify this process by offering a structured program with reference architectures tailored for specific use cases, built-in integrations, and access to technical expertise.

“We recognize that the influx of new models can be overwhelming for businesses,” Ittycheria explained. “Our AI applications program is crafted to mitigate this by providing clear, actionable guidance and support, helping companies integrate AI with less risk and greater speed.”

Strategic Partnerships and Industry Collaboration

A key component of MongoDB’s strategy is its collaboration with leading AI innovators and tech companies. The program boasts partnerships with major players like Anthropic and other tech firms specializing in AI orchestration and model fine-tuning. This collaborative approach ensures that MongoDB can offer cutting-edge solutions that are versatile and scalable, accommodating the diverse needs of its clients.

These partnerships are pivotal for enhancing MongoDB’s service offerings and keeping the company at the forefront of the AI revolution. MongoDB positions itself as a central hub for AI-driven business transformation by aligning with top-tier AI developers and researchers.

Competitive Landscape and Open Source Implications

During the discussion, Ittycheria also delved into the competitive dynamics of the AI market, particularly highlighting the impact of open-source models like Facebook’s LLaMA 3. These models are setting new standards in performance and accessibility, challenging the viability of closed, proprietary systems. “The rapid depreciation of foundational model assets is reshaping our industry,” Ittycheria remarked. “What was cutting-edge a few months ago quickly becomes outdated as newer, more advanced models emerge.”

This fast-paced evolution raises significant questions about the sustainability of investing in closed AI systems when open-source alternatives accelerate capability and adoption.

Real-World Applications and Customer Impact

Ittycheria shared several compelling use cases demonstrating how AI can revolutionize business operations. One notable example is an automotive company that developed an application capable of diagnosing vehicle issues through sound analysis. This app uses AI to analyze audio recordings of a car in operation, quickly identifying potential problems based on a database of known issue sounds.

Another example involved banks utilizing AI to streamline the costly and complex process of migrating from outdated legacy systems to modern platforms. These applications enhance operational efficiency and significantly improve the customer experience by speeding up service delivery and reducing downtime.

Looking Ahead: The Future of AI in Business

As MongoDB continues to expand its AI program, the focus remains on enabling businesses to not just adapt to but excel in an AI-dominated future. The overarching goal is to transform these advanced technologies from experimental tools into essential components of everyday business processes.

“It’s an exciting time to be at the intersection of AI and enterprise applications,” Ittycheria concluded. “With our AI applications program, we’re not just following trends—we’re creating them, helping businesses unlock the full potential of their data and innovate at scale.”

MongoDB’s initiative represents a significant leap towards making AI a practical and integral part of business operations worldwide. It promises a future where AI and human creativity converge to create unprecedented opportunities for growth and innovation.

MongoDB Launches Ambitious AI Applications Program to Empower Next-Gen Business Solutions
Ryan Gibson



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Hubspot to BigQuery Integration

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Hubspot to BigQuery Integration

HubSpot to BigQuery integration is the solution of a dream for businesses ready for data-driven decision-making and knowing that it is not just an empty term but a real story, and using advanced analytics abilities to: 

  • Enhance customer understanding.
  • Optimize operational efficiency.
  • Obtain competitive advantages.  

If we’re talking about these things, we imagine the wow effect of the integration scenario that automatically syncs customer relationship management (CRM) data, like marketing metrics, sales activities, and customer service interactions, into BigQuery for advanced analytics, reporting, and data-driven decision-making. Here, businesses found a big brilliant like BigQuery’s analytic abilities to receive deeper insights from HubSpot data, enhance strategic planning, and optimize marketing and sales with data analysis.

Why Businesses Need HubSpot to BigQuery Integration 

Businesses may need to integrate HubSpot and bigQuery mostly while thinking about enhancing their data analytics, reporting abilities, and decision-making processes. Let’s review the set of reasons closely.

Advanced Analytics and Reporting

Businesses that want to analyze their marketing, sales, or customer service data may use the native capabilities of HubSpot to benefit from this integration. At the same time, BigQuery allows combining HubSpot data with other data sources for comprehensive reporting and analytics.

Customer Behavior Insights

Integrating the HubSpot data into Big Query is ideal for companies looking to understand customer behavior across different touchpoints to analyze customer interactions, campaign effectiveness, and conversion paths, meaning more targeted marketing strategies.

Scalable Data Storage Needs

As businesses grow, so does their data. BigQuery provides a scalable solution for storing vast amounts of HubSpot-generated data, ensuring businesses can maintain and analyze historical data without performance issues.

Real-time Data Processing

For companies that require real-time analytics to make quick decisions, integrating HubSpot with BigQuery can provide the necessary infrastructure to process data as it comes in, providing timely insights and actions.

Data Centralization for BI Tools

 Integrating HubSpot with BigQuery also benefits companies that use Business Intelligence (BI) tools for data visualization and dashboards. This process centralizes data, making creating comprehensive reports that include CRM data alongside other business metrics easier.

Cross-functional Data Analysis

When departments like marketing, sales, and customer service need to collaborate and share insights, integrating HubSpot data into BigQuery provides cross-functional analysis, helping align strategies and goals across the organization.

Compliance and Data Governance

BigQuery’s robust data governance and security features help ensure compliance with regulations like GDPR.

Machine Learning and Predictive Analytics

Machine learning allows companies to use predictive marketing and sales data analytics to leverage BigQuery’s ML abilities. By integrating HubSpot data, businesses can build predictive models to forecast trends, customer behavior, and campaign performance.

Pitfalls and Mitigations of HubSpot to BigQuery Integration

HubSpot and Google BigQuery integration offers many advantages but also has potential pitfalls. Users must understand these challenges and how to mitigate them for a successful integration. 

The table below displays common pitfalls and strategies for addressing them.

Pitfall Issue Mitigation Strategy
Data Complexity and Volume High volume and complexity can overwhelm systems. Prioritize and structure data before integration. Use selective syncing and data transformation.
Data Consistency Ensuring data consistency across systems can be challenging. Implement data validation and cleansing. Regularly audit data for consistency.
Integration Costs Costs can escalate, especially with high data volumes and third-party tools. Understand pricing models. Monitor usage.Optimize data transfers.
Technical Complexity The setup and maintenance require expertise in APIs and data platforms. Use managed services or ensure your team is technically equipped. Consider hiring an expert.
Data Security and Compliance Managing sensitive data across platforms raises security and compliance concerns. Ensure configurations comply with data protection laws. Use encryption and manage access controls.
Performance Impact Large-scale data transfers can affect the performance of both platforms. Schedule transfers during off-peak hours. Optimize BigQuery queries.
Dependency on Third-party Tools Reliance on third-party tools adds a layer of dependency and risk. Choose reputable tools with support. Have a backup plan or alternative tools in mind.
Data Synchronization Errors Errors in synchronization can lead to inaccurate data and reports. Implement error logging and alerting. Review synchronization logs regularly.

Business Scenarios and Examples

Integrating HubSpot with Google BigQuery may unlock a set of cool capabilities for businesses across various scenarios, allowing firms to use their data for personalized customer experiences, insights, and data-driven decision-making. Let’s walk through the examples of the most common scenarios.

  • Comprehensive Marketing Analytics
  • Personalized Customer Journeys
  • Real-time Reporting and Dashboards
  • Customer Segmentation and Targeting
  • Compliance and Data Governance
  • Optimizing Customer Support

Conclusion

Integrating HubSpot into BigQuery unlocks the power of both platforms. It is the ideal solution for businesses that prefer data-driven decisions and use advanced data analytics abilities to obtain competitive advantages, enhance customer understanding, and optimize daily routines.

Hubspot to BigQuery Integration
Brian Wallace



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Lemonade CEO: AI Drives Swift Claims and Surges Profits

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Lemonade CEO: AI Drives Swift Claims and Surges Profits

Daniel Schreiber, CEO of Lemonade, joined CNBC’s “Fast Money” to discuss the insurer’s encouraging quarterly results and the significant role artificial intelligence (AI) is playing in shaping the company’s future. Despite the broader challenges in the insurance market, Lemonade reported a smaller-than-expected loss, boosting shareholder confidence and driving its stock up by 8.5%.

Schreiber opened the discussion by emphasizing the efficiency and necessity of their AI-driven business model. “Every policy that we sell by law has to be profitable, so the marginal profit is significant,” Schreiber explained. He detailed how Lemonade’s innovative use of technology is not just a part of the business strategy but is central to their operations: “AI sells 98% of our policies, and 50% of our claims are handled from start to finish without any human intervention.”

The impact of AI on Lemonade’s operations has been profound, with Schreiber noting dramatic improvements in cost efficiency and customer service. “Consumers are delighted—they get a claim paid in three seconds. They’re not missing the human, but the cost just absolutely collapses, and we’re seeing that in the numbers, doubling the business,” he said.

Reflecting on the quarterly results, Schreiber shared that Lemonade has doubled its gross profit year-over-year and reduced losses by a third. This progress is a direct result of their aggressive growth strategy fueled by AI advancements. “The more we sell, the more profitable we get, and we expect to break into cash flow positivity before the year is out,” he affirmed.

During the interview, Schreiber also addressed how Lemonade leverages AI to gain a competitive edge: “Where other insurers see crude groupings of policyholders and are unable to see the nuances between them, we have orders of magnitude more insight, almost x-ray vision, relative to incumbency, and therefore, the ability to price differentially and choose who we underwrite with far greater precision perhaps than the industry is used to.”

Schreiber was optimistic about the future trajectory of Lemonade’s AI technology. “Machine learning and the tools of modern technology are transformative to the foundations of insurance,” he remarked. The CEO outlined how continued investments in AI are integral to Lemonade’s strategy, primarily as they aim to scale and maintain profitability. “We need to grow into profitability; insurance is not a business that’s profitable at sub-scale levels, so growth is a key condition to that profitability,” he explained.

Looking ahead, Schreiber reaffirmed the company’s focus on expanding its AI capabilities to enhance operational efficiencies and customer experiences further. Lemonade has raised its guidance for the year, signaling confidence in its business model and growth trajectory. “During Q-2, we continue to invest in growth, perhaps more than the market expected. So, we’ve been not merely growing fast, but accelerating growth. We are going to continue that trend line all the way up into the higher 20s throughout the year, and hopefully higher than that beyond,” Schreiber concluded.

With AI at the core of its operations, Lemonade is not just navigating the current market complexities. Still, it is also setting the stage for a new era of tech-driven insurance services.

Lemonade CEO: AI Drives Swift Claims and Surges Profits
Rich Ord



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Burger King’s Doyle: You Can’t Double the Price of a Burger!

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Burger King’s Doyle: You Can’t Double the Price of a Burger!

In a detailed discussion on CNBC’s “Mad Money,” hosted by Jim Cramer, Patrick Doyle, Executive Chairman of Restaurant Brands International, shared insights into the company’s approach to navigating economic challenges and evolving consumer trends. Amidst a backdrop of price sensitivity and economic uncertainty, Doyle’s commentary shed light on strategic adjustments to sustain customer traffic and sales.

Opening the conversation, Doyle addressed the economic climate, acknowledging that employment rates remain robust despite widespread concerns—a key indicator of consumer spending potential in the quick-service restaurant industry. “Employment is pretty darn healthy out there,” Doyle affirmed, suggesting that a stable job market supports discretionary spending, even as broader economic indicators fluctuate.

However, Doyle was candid about the impact of recent price increases on consumer behavior, particularly in core products like burgers. “You can’t double the price of a burger,” he stated emphatically, highlighting the company’s sensitivity to consumer price thresholds. This acknowledgment comes as inflationary pressures have forced many in the industry to reconsider their pricing strategies.

Reflecting on the company’s pricing strategy, Doyle elaborated on the delicate balance Restaurant Brands strives to maintain. “We’ve had to take a lot of price increases, some did it smarter, some not quite as well,” he noted, underscoring the nuanced approach needed in pricing decisions to avoid alienating budget-conscious consumers.

To combat the potential adverse effects of price hikes, Restaurant Brands International has diversified its menu to cater to various economic situations. Doyle pointed out that the company offers a mix of higher-end items and entry-level options, ensuring that the menu has something to offer whether a customer wants to indulge or spend minimally. “Wherever the customer wants to come in and do business with us, we’ve got a great offering for them,” Doyle explained.

This strategy has proven effective, as Doyle shared that traffic to their restaurants has been “basically flat,” which he considers a success relative to the declines seen elsewhere in the industry. “That muted things a bit, but as long as we are executing and pulling lots of other levers then doing something crazy from a value perspective, we think we have an offering that’s going to meet the customer for whatever they want to buy and whatever they have got to spend,” he elaborated.

Looking forward, Doyle emphasized the importance of continued innovation and responsiveness to consumer needs. “We’re going to continue making investments in Burger King,” he declared, signaling the company’s ongoing commitment to one of its key brands. This includes maintaining a flexible and appealing menu and enhancing the overall customer experience.

In conclusion, Patrick Doyle’s insights reveal a strategic emphasis on employment trends, pricing sensitivity, and menu diversity as foundational elements of Restaurant Brands International’s approach to navigating uncertain economic times. By closely aligning its offerings with consumer expectations and financial realities, Doyle is confident in its ability to maintain relevance and appeal in the competitive fast-food market.

Burger King’s Doyle: You Can’t Double the Price of a Burger!
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Tuesday 30 April 2024

Google Layoffs Decimate Python, Dart, and Flutter Teams

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Google Layoffs Decimate Python, Dart, and Flutter Teams

Google’s latest round of layoffs has decimated some of the company’s development teams, including its Python, Dart, and Flutter teams.

Kevin Moore, Google PM on Flutter and Dart, took to Reddit to describe the layoffs:

Hey folks! Kevin, product manager on Flutter and Dart here.

The layoffs were decided AT LEAST a couple of layers above our team and affected a LOT of teams. (I think I can say that). Lots of good folks got bad news and lots of great projects lost people. Flutter and Dart were not affected any more or less that others. It was a tough day…tough week.

It was crazy to be seeing demos and new things working and discussions about new customers the same day we lost colleagues and friends.

We’re sad, but still cranking hard on I/O and beyond.

We know ya’ll care SO MUCH about the project and the team and the awesome ecosystem we’ve built together.

You’re nervous. I get it. We get it.

You’re betting on Flutter and Dart.

So am I. So is Google.

According to Thomas Wouters, a Googler and member of the Python Steering Council, virtually the entire Python team was laid off:

It’s a tough day when everyone you work with directly, including your manager, is laid off — excuse me, “had their roles reduced”, and you’re asked to onboard their replacements, people told to take those very same roles just in a different country who are not any happier about it. (It’s almost like capitalism isn’t actually good and you shouldn’t want to live in the US.)

I suspect I’ll be taking Akio on extra long walks for the time being.

Another individual confirmed the extent of the Python layoffs in a post on Hacker News:

Support team is one thing. Google’s Python team was a small team, most of which were also on the Python steering council or Core Python developers. These people had decades of experience in Python. Their knowledge and community connections is irreplaceable.

Hindustan Times reports that Google is setting up a new Python team in Germany to take advantage of “cheaper” labor.

Google said in a statement to InfoWorld that the layoffs were not widespread, but an effort to simplify the company’s structure.

Based on reports, however, simplifying the company’s structure seems to be another term for outsourcing jobs to a cheaper market.

Google Layoffs Decimate Python, Dart, and Flutter Teams
Matt Milano



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Apple Undermines Its Position By Not Removing Fraudulent App

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Apple Undermines Its Position By Not Removing Fraudulent App

Apple is undermining one of its main arguments for its walled garden by not removing a fraudulent app from the App Store, despite being notified repeatedly.

According to TechCrunch, RockAuto—which does not have an app of its own—discovered that a fake app was impersonating the company on the App Store. The company became aware of the issue when customers complained of “annoying ads” in the app.

Despite repeatedly requesting that Apple remove the fraudulent app, and routing such requests through Apple’s official channels, the iPhone make has yet to remove the app.

“It’s mostly one-way since the only replies we’ve had from Apple are ‘you shouldn’t have emailed, go use the online form’ and ‘upload screen prints of the app store listing and your trademark registration,’” RockAuto co-founder and president Jim Taylor told *TechCrunch, despite RockAuto already taking the steps Apple outlined.

“Neither the uploaded documents nor the online form submissions produced any response at all,” Taylor added, “not even the promised ‘case number in 24 hours’ despite multiple submissions,” he said.

Apple has repeatedly argued that its walled garden approach provides users a layer of security that is missing from competing platforms, such as Android. The company has used that argument as the crux of its defense in trials defending its tight control over the App Store ecosystem.

The fact that bad actors can upload a fraudulent app is bad enough. That Apple is taking no action to resolve the situation, despite RockAuto’s repeated attempts, is unconscionable.

Apple Undermines Its Position By Not Removing Fraudulent App
Matt Milano



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FCC Fines Wireless Carriers For Illegally Sharing Customer Location Data

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FCC Fines Wireless Carriers For Illegally Sharing Customer Location Data

The Federal Communications Commission has fined AT&T, Sprint, T-Mobile, and Verizon for illegally sharing access to customer location data.

According to the FCC, the four carriers illegally shared access to customer location data and failed to put proper protection in place to safeguard such data. The FCC has fined Sprint $12 million, T-Mobile $80 million, AT&T more than $57 million, and Verizon nearly $47 million, for just under $200 million total.

The FCC Enforcement Bureau investigations of the four carriers found that each carrier sold access to its customers’ location information to “aggregators,” who then resold access to such information to third-party location-based service providers. In doing so, each carrier attempted to offload its obligations to obtain customer consent onto downstream recipients of location information, which in many instances meant that no valid customer consent was obtained. This initial failure was compounded when, after becoming aware that their safeguards were ineffective, the carriers continued to sell access to location information without taking reasonable measures to protect it from unauthorized access.

“Our communications providers have access to some of the most sensitive information about us. These carriers failed to protect the information entrusted to them. Here, we are talking about some of the most sensitive data in their possession: customers’ real-time location information, revealing where they go and who they are,” said FCC Chairwoman Jessica Rosenworcel. “As we resolve these cases – which were first proposed by the last Administration – the Commission remains committed to holding all carriers accountable and making sure they fulfill their obligations to their customers as stewards of this most private data.”

As the FCC points out, section 222 of the Communication Act requires that carriers “take reasonable measures to protect certain customer information, including location information.” The law also requires carriers to protect customer confidentiality and get customers’ consent before sharing their data.

“The protection and use of sensitive personal data such as location information is sacrosanct,” said Loyaan A. Egal, Chief of the FCC Enforcement Bureau and Chair of its Privacy and Data Protection Task Force. “When placed in the wrong hands or used for nefarious purposes, it puts all of us at risk. Foreign adversaries and cybercriminals have prioritized getting their hands on this information, and that is why ensuring service providers have reasonable protections in place to safeguard customer location data and valid consent for its use is of the highest priority for the Enforcement Bureau.”

FCC Fines Wireless Carriers For Illegally Sharing Customer Location Data
Matt Milano



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The New Google Paradigm: Shifting Gears Towards Enterprise Solutions

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The New Google Paradigm: Shifting Gears Towards Enterprise Solutions

In a marked departure from the iconic product launches that characterized its early years, Google is reportedly pivoting towards a more enterprise-centric growth strategy. This shift comes after a series of less impactful ventures in consumer technology, including Google Glass, Google+, and even the more recent Google Bard and Google Gemini. While these initiatives fell short of creating significant market disruptions, Google is now rumored to be in talks to acquire HubSpot, a move that could redefine its strategic trajectory.

From its inception, Google has been synonymous with consumer-focused innovation, giving the world transformative products like Google Maps, Android, and Chrome. These were not just products but platforms that reshaped entire industries. However, the last decade tells a different story—a story of missed marks and shifting battlegrounds in technology. Despite its foray into AI with products like Bard and Gemini, Google has found itself overshadowed by more focused offerings like OpenAI’s ChatGPT.

This new strategic direction appears to be a response to these challenges. Google Cloud has become the new focal point of its growth strategy, indicating a significant shift from consumer services to enterprise solutions. The potential acquisition of HubSpot, a giant in customer relationship management (CRM) software, signals a further commitment to this new direction.

The YouTube channel Logically Answered explores how Google’s growth and acquisition strategy has changed.

Why HubSpot?

HubSpot, founded in 2006, has carved out a substantial niche in CRM, providing tools that manage everything from marketing and sales to customer service—all integral to the operations of modern enterprises. Their suite includes a variety of hubs such as Marketing, Sales, Service, Content, Operations, and Commerce, most of which offer starting functionalities for free, with scaling costs as business needs grow.

For Google, a company sitting on a cash reserve of over $100 billion but facing stagnation in consumer product innovation, the acquisition of HubSpot represents more than just an expansion. It is a strategic pivot that positions Google as an enterprise-first business, mirroring the successful transformation seen at Microsoft over the past decade.

The Enterprise Edge

Google’s cloud revenue, for instance, has seen a staggering eight-fold increase over the past seven years, from $4 billion to $33 billion. This growth underscores the potential of enterprise-oriented services, where concerns like data privacy and monopolistic practices are less pronounced compared to the consumer technology sector.

Moreover, the integration of HubSpot’s CRM capabilities with Google’s advertising and cloud infrastructure could offer existing Google customers a more comprehensive suite of services. This not only promises higher efficiency and potential cost savings for clients but also deepens their engagement with Google’s ecosystem, creating a more integrated customer experience.

The Road Ahead

However, the path to acquiring HubSpot is fraught with challenges, not least of which is regulatory scrutiny. In an era where big tech acquisitions are increasingly under the microscope, Google’s bid to acquire a company valued at over $30 billion will likely be a meticulous process, laden with regulatory reviews that could span years.

Despite these hurdles, the potential rewards are compelling. By securing a deal with HubSpot, Google could accelerate its penetration into the enterprise sector, potentially increasing its market share in the cloud domain, currently dominated by Amazon’s AWS and Microsoft’s Azure.

As Google contemplates this monumental shift, the tech giant seems poised not just to adapt to the changing landscape of global technology but to redefine its role within it actively. If successful, this move could mark a new era for Google, one where enterprise solutions become as synonymous with the brand as its search engine and email services once were.

The New Google Paradigm: Shifting Gears Towards Enterprise Solutions
Rich Ord



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Monday 29 April 2024

YouTube May Start Showing Ads When Videos Are Paused

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YouTube May Start Showing Ads When Videos Are Paused

YouTube is about to get significantly worse, with Google reportedly testing ads that display when a video is paused.

According to Android Authority, Google’s Philipp Schindler discussed the new “feature” in Alphabet’s earnings call.

“In Q1, we saw strong traction from the introduction of a pause ads pilot on connected TVs, a new non-interruptive ad format that appears when users pause their organic content,” Schindler said.

Schindler also said the new ads “are commanding premium pricing from advertisers.”

It is hard to fathom that no one at Google understands what a terrible idea this is. There are many scenarios where a person pauses a video because they need a moment of quiet, such as to take a phone or video call. The fact that Google thinks ads should continue playing when a video is paused is almost beyond belief.

Unfortunately, with the new ads “commanding premium pricing,” it’s unlikely Google will reverse course on its decision, meaning the YouTube experience is likely about to take a significant step backwards.

YouTube May Start Showing Ads When Videos Are Paused
Matt Milano



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Apple Reportedly Negotiating With OpenAI to Integrate AI In iOS 18

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Apple Reportedly Negotiating With OpenAI to Integrate AI In iOS 18

Apple is reportedly in talks with OpenAI to incorporate the latter’s AI features in the upcoming iOS 18 release.

Apple is investing heavily in catching up with rivals in the AI space. The company has bought at least two AI startups with a goal to incorporate on-device AI features. On-device AI if very much in-line with Apple’s emphasis on protecting user privacy.

Despite Apple focusing its efforts on on-device AI, the company appears to be hedging its bets. According to Bloomberg, Apple is in talks with OpenAI to include some of its features in iOS 18. This evidently marks a reopening of negotiations, as the two companies had previously discussed a deal without reaching one.

Bloomberg reports that Apple is also in talks with Google to include its Gemini chatbot in iOS as well, which would seem to indicate that Apple is leaving all options on the table in its efforts to incorporate AI in iOS 18.

A deal with Google, in particular, would likely pose some challenges for Apple. Apple and Google’s search deal has already been a major point of discussion in the DOJ’s antitrust suit against Google. It’s hard to imagine that an AI deal that could see Google as the exclusive provider on Apple’s devices wouldn’t bring increased scrutiny.

A deal with Google could also be a hard sell for Apple’s users since many of them use Apple devices specifically for the promise of privacy, something Google is not well-known for.

Apple Reportedly Negotiating With OpenAI to Integrate AI In iOS 18
Matt Milano



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Sunday 28 April 2024

Decoding the IT Job Market: Expert Tips for Crafting the Ultimate Resume

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Decoding the IT Job Market: Expert Tips for Crafting the Ultimate Resume

In an increasingly competitive job market, particularly in the information technology sector, crafting an effective resume is more crucial than ever. Josh Madakor, a cybersecurity professional and popular YouTuber, has embarked on a groundbreaking project to help job seekers optimize resumes. By analyzing 100 job descriptions from entry-level remote IT positions on Indeed, Madakor aimed to distill what makes a resume resonate with today’s employers.

Utilizing ChatGPT’s advanced capabilities, Madakor meticulously processed these job listings to extract critical insights about desirable skills, necessary certifications, and educational backgrounds sought by employers. This approach streamlined the resume creation process and aligned it closely with current market demands.

Key Findings and Practical Advice for Job Seekers:

1. Understand Employer Needs:

  • Madakor’s analysis identified a consistent demand for technological proficiency in areas such as cloud services (AWS being the most mentioned), Active Directory, and ticketing systems. Job seekers should highlight relevant experience with these technologies prominently on their resumes.
  • Certifications play a critical role in validating skills. Frequently cited certifications in the job listings included CompTIA A+, CompTIA Security+, and ITIL. Aspiring IT professionals should consider obtaining these certifications to bolster their resumes.

2. Education vs. Experience:

  • While a traditional bachelor’s degree in computer science is beneficial, Madakor’s findings suggest that alternative educational paths, such as associate degrees or relevant certifications, can also be valuable. Job seekers should emphasize any education that directly relates to the IT field, including self-taught skills and online courses.
  • Practical experience often speaks louder than degrees. Candidates should consider including projects or roles demonstrating hands-on experience with key technologies mentioned in job descriptions.

3. Tailoring Your Resume:

  • Customizing your resume for each application is crucial. Use the job description as a guide to include keywords and skills that match the employer’s requirements. This targeted approach helps your resume pass through automated resume screening tools commonly used by recruiters.
  • Structure your resume to reflect the priorities of the job you are applying for. Start with a strong summary that aligns with the job’s needs, followed by a section on relevant skills, certifications, and professional experience.

4. Leveraging AI and Analytics:

  • Madakor’s use of AI to analyze job descriptions exemplifies how job seekers can leverage technology to enhance their resume-crafting strategy. Tools like ChatGPT can help identify trends and essential skills across numerous listings, providing a data-driven foundation for resume customization.
  • Additionally, applicants should utilize resume-building platforms that offer AI-guided suggestions on improving and tailoring their resumes to specific job postings.

5. Showcasing Projects and Achievements:

  • For IT job seekers without extensive professional experience, detailing relevant projects can be a game-changer. Whether these are academic projects, personal ventures, or contributions to open-source platforms, they demonstrate your capability to apply knowledge practically.
  • Including links to a professional online portfolio or GitHub repository directly on the resume allows recruiters quick access to your work, substantiating your skills and initiative.

Madakor’s discussion highlights an essential truth in the modern job hunt: understanding and adapting to the specific needs of employers can significantly elevate your chances of securing a job. In the fast-evolving field of IT, staying informed about industry standards and expectations—and reflecting this in your resume—is key to standing out in a sea of applicants. As AI and machine learning continue to shape various industries, their integration into the hiring process is expected to deepen, further emphasizing the importance of a strategically crafted resume in the digital age.

Decoding the IT Job Market: Expert Tips for Crafting the Ultimate Resume
Staff



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NerdWallet’s Strategy Amid Tight Lending

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NerdWallet’s Strategy Amid Tight Lending

In a recent interview with CNBC, Tim Chen, the CEO of NerdWallet, discussed the company’s latest quarterly results and its strategic adaptations in a tightening lending environment. Despite a 5% year-over-year revenue decline, NerdWallet exceeded revenue and profitability expectations—signs of resilience in a fluctuating financial landscape.

The current economic backdrop, characterized by rising interest rates and increased delinquencies, particularly in credit cards and auto loans, has prompted banks to adopt more conservative lending practices. Chen highlighted that these conditions have introduced significant headwinds for NerdWallet, particularly in its lending business. “Natural inclination to be a little more conservative there,” Chen noted, pointing to banks’ cautious stance amid economic uncertainties.

However, it’s not all bleak for NerdWallet. The company has been proactive, investing through economic cycles to bolster its offerings and maintain growth. This strategy reflects a long-term vision that aims to weather the stormy conditions by enhancing product offerings and adapting to market demands.

One significant area of growth has been in the insurance sector. With insurance premiums rising due to inflation and increased costs associated with vehicle and home repairs, consumers actively seek ways to manage expenses. NerdWallet has seen a surge in traffic from consumers comparison shopping for better insurance rates. “People are getting notices of insurance premiums going up a ton. It’s pretty widespread,” Chen explained. The company reported a record quarter for its insurance segment, which was up 5% year over year.

Chen also touched on the broader financial services landscape, noting the company’s efforts to align itself with changing consumer and lender behaviors. With tightening underwriting standards and a cautious approach from banks following recent regional banking crises, NerdWallet focuses on aiding consumers and small businesses in navigating these complex conditions.

“We think that’s normal cyclical dynamics and it will play out over time,” Chen said, optimistic about future easing in the market. He cited indicators like consumer delinquencies, which are believed to have peaked, suggesting a potential loosening of credit conditions as the year progresses.

NerdWallet’s strategic pivot during these challenging times highlights the complexities of operating in the financial services industry under a tightening lending regime. As the market continues to evolve, NerdWallet’s ability to adapt and innovate will be crucial in maintaining its edge and supporting consumers through their financial journeys.

NerdWallet’s Strategy Amid Tight Lending
Staff



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Saturday 27 April 2024

Tech’s Tumult: Soaring Profits Amid Surging Layoffs Reshape Career Dreams in Silicon Valley

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Tech’s Tumult: Soaring Profits Amid Surging Layoffs Reshape Career Dreams in Silicon Valley

Once the beacon of corporate innovation and lucrative employment, the technology sector is grappling with a wave of layoffs despite reporting robust earnings. Giants like Alphabet and Microsoft continue to post blockbuster results. Yet, according to Layoffs, the industry has shed over 338,000 jobs since 2023, with more than 75,000 cuts already in 2024. FYI, a platform that tracks job reductions in the sector. This paradoxical scenario underscores a shift in the industry’s operational ethos from growth to profitability, significantly impacting employment and altering the career trajectory of aspiring tech professionals.

From Dreams to Realities: The New Tech Landscape

Jeff Shulman, a professor at the University of Washington’s Foster School of Business, notes a fundamental change in how companies are valued and managed. “Instead of rewarding the growth that we saw them all pursue years ago, they’re now rewarding profit,” Shulman explained. This shift has normalized layoffs and instilled a sense of inevitability about them within the workforce.

Despite these challenges, the broader U.S. labor market remains resilient. In March, the economy added 303,000 jobs, surpassing expectations and lowering the unemployment rate to 3.8%. However, the allure of the tech sector has diminished significantly, with data from Handshake showing a 30% drop in job applications from tech majors to internet and software companies from late 2021 to late 2023.

Changing Perceptions and Priorities

The ongoing layoffs have tarnished the tech industry’s once-gleaming image. Christine Cruzvergara, Handshake’s chief education strategy officer, pointed out that “stability is such a major factor in students’ decisions around what types of jobs they apply to and what types of jobs they accept.” Aspiring tech employees are increasingly diversifying their job search to include more stable sectors, reflecting a significant shift in priorities.

Eric Tolotti, a senior partner engineer at Snowflake who experienced a layoff from Microsoft in 2023, advises job seekers in the tech industry to keep their options open. “For the people who are chasing like a tech dream job, I think keep your options open and be realistic,” Tolotti said. This sentiment is increasingly common among tech workers, who are reconsidering whether tech jobs should still be considered dream jobs.

The Nostalgia for a Golden Age

The tech sector’s golden age, characterized by extravagant employee perks and groundbreaking innovations, seems increasingly like a relic of the past. This era was defined by an environment rich in amenities and opportunities, from Google’s endless perks to Salesforce’s mindfulness areas. However, recent years have seen a stark contrast, with continuous layoffs and a growing disenchantment among tech employees.

This shift is particularly poignant for those who remember the tech industry’s rapid growth in the 2010s, fueled by low-interest rates and abundant venture capital. The industry dominated the stock market and became synonymous with high-paying jobs and a prestigious career path. Now, as the industry faces a reset, marked by a pivot to generative AI and ongoing layoffs, the perception of tech companies is rapidly changing.

Looking Ahead: Adapting to New Realities

The tech industry’s transformation is ongoing, and its future will likely require reevaluating what it means to work in tech. Companies will need to adapt to the evolving expectations and values of new entrants into the workforce, who are looking not only for innovation and perks but also for stability and meaningful work. As the sector continues to navigate its identity amidst economic pressures and shifting market dynamics, current and aspiring tech professionals worldwide will closely watch the tech industry’s path.

CNBC recently produced a video that inspired this article on how working for big tech is not what it used to be. 

Tech’s Tumult: Soaring Profits Amid Surging Layoffs Reshape Career Dreams in Silicon Valley
Rich Ord



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Lime Revolutionizes Urban Transit: A Bold $55 Million Bid to Conquer Global Streets with Green Wheels

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Lime Revolutionizes Urban Transit: A Bold $55 Million Bid to Conquer Global Streets with Green Wheels

As urban centers worldwide confront escalating challenges of congestion and pollution, the narrative surrounding micro-mobility—encompassing electric bikes and scooters—has emerged as a critical discourse in urban planning. This burgeoning sector promises to alleviate congested roads and steer cities towards a more sustainable future, significantly reducing urban carbon footprints.

Wayne Ting, CEO of Lime, a leading operator in the shared electric bike and scooter network, recently emphasized micro-mobility’s pivotal role in addressing these challenges. In a detailed discussion with Bloomberg Technology, Ting shared, “We operate in 30 countries, across five continents and more than 300 cities. The global shift towards micro-mobility isn’t just about innovation; it’s a necessary pivot to meet the demands of the climate crisis. Cities are recognizing that to combat the significant emissions from cars and trucks, we need viable, green alternatives.”

The urgency of this transition is underscored by the environmental realities cities face today. “The number one source of carbon pollution in Europe and the United States comes from transportation, predominantly personal vehicles,” Ting pointed out. This stark reality is driving cities worldwide to adopt more sustainable transit options like bikes and scooters, which Lime provides.

Despite the enthusiasm for micro-mobility’s potential to transform urban landscapes, public reception remains mixed. Ting acknowledges the hurdles: “While the majority of urban residents appreciate the convenience and accessibility of electric bikes and scooters, others express frustration over infrastructural and regulatory issues.” These range from cluttered sidewalks to poorly managed fleets, underscoring the need for comprehensive urban planning that integrates micro-mobility seamlessly into the city fabric.

Addressing these concerns requires building trust with both residents and city governments. “To earn and maintain this trust,” Ting explains, “we ensure our scooters and bikes are parked responsibly and maintain a stellar safety record. We’re continually investing in technology and R&D to make sure that every scooter and bike we introduce is the safest and best ride out there.”

Infrastructure, too, plays a crucial role in the adoption of micro-mobility solutions. In cities like London, where personal cars dramatically outnumber electric bikes, the potential for transformation is significant. “If we could convert even a tenth of car parking spaces into bike parking corrals, we could solve many existing parking issues,” Ting suggests. This indicates a strong need for cities to collaborate with companies like Lime to redesign urban spaces that support sustainable transportation.

Furthermore, the economic landscape is as crucial as the physical one. Lime’s strategic financial planning underscores its commitment to sustainability and profitability. “In 2023, Lime grew by over 30% with more than $600 million in gross bookings,” Ting shared. This marks the third consecutive year of significant growth, enabling Lime to invest heavily in scaling its e-bike operations. “Our profitability allows us to reinvest in expanding our fleet and enhancing our offerings, making us a strong candidate for future public investment.”

Discussing plans, Ting was cautiously optimistic about going public, given the current economic climate. “The macro market conditions are still uncertain. While companies like Rubrik and Instacart have had successful IPOs, the market remains unpredictable. We’re focusing on continuing our growth and expanding profitability, ensuring Lime is well-positioned for when the market conditions are favorable.”

As Lime navigates these complex dynamics, the path forward involves expanding its fleet, enhancing technology, and forging robust partnerships with city planners and governments. This dual approach aims to embed micro-mobility deeply into the urban transport infrastructure, promising a greener, more efficient future for cities around the globe.

Lime Revolutionizes Urban Transit: A Bold $55 Million Bid to Conquer Global Streets with Green Wheels
Staff



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Friday 26 April 2024

Report: ByteDance Will Shut TikTok Down Before It Will Sell

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Report: ByteDance Will Shut TikTok Down Before It Will Sell

ByteDance is reportedly ready to go with the nuclear option, preferring to shut down TikTok than sell the social media platform.

President Biden signed a bill that gives ByteDance a deadline to either offload TikTok’s US operations or be banned. According to Reuters, the Chinese company doesn’t see selling TikTok as an option, and would choose to shut it down if legal options to fight the ban fail.

At the heart of the issue are the algorithms TikTok uses for recommendations. The algorithms are crucial to ByteDance’s overall business, meaning there is no way to sell TikTok and include the algorithms, and the platform loses most of its value without them.

The outlet also reports that shutting TikTok down will have a negligible impact on ByteDance’s overall business, since TikTok is still a “loss-making app.”

Report: ByteDance Will Shut TikTok Down Before It Will Sell
Matt Milano



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What Can ECM Do For Your Business?

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What Can ECM Do For Your Business?

Are you overwhelmed by the sheer amount of disorganized documents lying around in your organization? Well, you are not alone. Organizations have been trying to fix this problem for years now, and that has become a major hurdle in the path of productivity. 

However, technology has advanced and the solution came in the form of enterprise content management (ECM). Thanks to this technology, document heavy organizations can breathe a little easy knowing that will give them proper control over their critical data and information.

ECM is a technology that helps you manage all your important information effectively. It not only tackles the mess of documents, emails, invoices, and contracts but also brings several other advantages. Using ECM strategically can save valuable resources and make your organization run more smoothly.

What is Enterprise Content Management?

Enterprise content management (ECM) involves various processes, strategies, and tools that help a business effectively gather, organize, store, and share important information with its employees, stakeholders, and customers. 

ECM has evolved quickly as new types of content have entered the workplace. The main goal of these tools is to digitally manage a company’s information in one central place and use this content to improve business processes and achieve objectives.

ECM is not just one technology or process. It’s a broad term that covers different methods, tools, and strategies used to capture and manage content, as well as how to store, preserve, and distribute information throughout its lifecycle.

How Can Enterprise Content Management Benefit Businesses? 

Incorporating content management practices with the help of enterprise content management can benefit your organization in various ways. Here are some of the most crucial benefits ECM provides to organizations:

#1 Increase In Productivity

The main goal of all businesses is to increase productivity. This is where the ECM weaves its magic. This system is excellent at automating time taking tasks and allows the employees to focus on more important activities.

Once the automated workflows are set, the employees will no longer have to waste their time to manually find and send documents at each step of the processes. 

Automation achieved with ECM reduced tedious administrative tasks and also the risk of missed or lost documents. 

#2 Keeps Track Of All The Information

Having a lot of important information is useful but can also cause issues. You might end up dealing with too many papers, some of which might be duplicates, incomplete, or misfiled. 

An enterprise content management system can solve these problems by providing complete, secure document management. It organizes your documents in one central, easy-to-search location. 

Each document is automatically connected to the relevant accounts, creating a smoother workflow. With an ECM system organizing your information, you can offer high-quality service that sets you apart from your competitors.

#3 Reduces Regulatory and Compliance Risk

ECM offers a central platform where content is stored and shared in a way that follows regulatory compliance requirements and risk management guidelines. 

It helps by getting rid of inconsistent processes that could put the company at risk of breaking these regulations and facing other issues.

#4 Cuts Down On Operating Costs

Many companies are cutting costs by switching to digital methods, and using an ECM solution is an effective way to do this. 

With ECM, you can make your organization’s processes more efficient, which will help you save money. You’ll use much less paper, which reduces your costs for printing and shipping. 

Using less paper might also free up office space for other uses. Plus, your employees will benefit by spending less time on routine tasks and more on important ones.

#5 Enhance Your Customer Service

When you gain instant access, you can see the status of transactions and requests  in real-time. 

This lets you respond to your customer’s needs more quickly than before. Customers will appreciate the convenience of filling out forms and making requests online. 

Moreover, the time saved by using an ECM system can be used to give your customers the high-quality service and smooth experiences they deserve.

Final Words

Enterprise Content Management is becoming essential for bridging gaps between different processes and systems in companies, helping them manage complex IT needs to stay competitive. 

ECM offers many benefits and is becoming a permanent fixture in businesses. The latest tools improve how information is accessed and used across organizations.

ECM is also changing how companies manage their data. The future looks promising for data management, and businesses that use ECM effectively can really improve their services.

What Can ECM Do For Your Business?
Brian Wallace



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Oracle Brings AI Capabilities to Oracle Fusion Cloud Customer Experience

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Oracle Brings AI Capabilities to Oracle Fusion Cloud Customer Experience

Oracle has expanded its AI capabilities, bringing new features to Oracle Fusion Cloud Customer Experience (CX), specifically to help “accelerate deal cycles.”

Oracle has been experiencing massive demand for its cloud infrastructure, driven largely by AI. The company said it was struggling to keep with demand at its latest quarterly results. The company is building on that success with new AI capabilities added to CX.

“AI is continuously proving its ability to enhance user experiences and we are only beginning to see what this technology can do for customer service, sales, and marketing,” said Katrina Gosek, vice president of product strategy, Oracle Cloud CX. “The new AI capabilities embedded within Oracle Cloud CX will enable organizations to enhance customer satisfaction and drive more sales by automating processes that enable marketing, sales, and service professionals to spend their quality time on more meaningful tasks while the technology is helping to engage and serve buyers in a more precise manner.”

Oracle says its AI solutions are build on Oracle Cloud Infrastructure and “supports over 50 generative AI use cases.” Oracle emphasizes that its solutions place a focus on data privacy and security, and that “no customer data is shared with large language models (LLM) providers.”

“Service resources are finite so it is critical that organizations can predict, plan, and proactively activate the parts of service that can be automated. This would also free up time to be spent on more complex and business-critical tasks that only a human can complete,” said Aly Pinder, research vice president, IDC. “The latest updates to Oracle Service are good examples of how AI and machine learning models can improve customer experiences and create the efficiencies needed for service workers to be more productive.”

Oracle has been leveraging its turn-key solutions as companies move to the cloud, touting the advantage it offers by providing a fully integrated experience. Integrating AI into its platforms and services is a good way to buld on that advantage.

Oracle Brings AI Capabilities to Oracle Fusion Cloud Customer Experience
Matt Milano



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Scott Farquhar, Atlassian Co-CEO, Steps Down

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Scott Farquhar, Atlassian Co-CEO, Steps Down

Scott Farquhar has announced he is stepping down as co-CEO of Atlassian, a role he has held for roughly 23 years, since he helped found Atlassian.

Farquhar announced the news in a company blog post:

It’s with a full but heavy heart that I share with you all today my decision to step down as Atlassian’s co-CEO. At this important juncture in my personal and professional life, I hope you will let me indulge in some nostalgia and pride.

It’s been 23 years since Mike and I started Atlassian, fresh out of university. We got to work on the heels of the dot com bust and unbeknownst to us, we were kickstarting the Australian tech industry. We started what is now known as ‘Product Led Growth’ by selling business software online with no salespeople, and 23 years later, we continue to innovate by leading the world as the largest company committed to remote work with Team Anywhere.

Farquhar says he is looking forward to spending time with his family, but will remain on the board and continue to serve as a special advisor:

As for me, I’m looking forward to spending some time with my young family, improving the world via philanthropy with Skip Foundation and Pledge 1%, investing with Skip Capital, as well as mentoring other tech CEOs.

My last day as co-CEO will be Aug 31, 2024, and after that, I will remain a board member and a special advisor.

Scott Farquhar, Atlassian Co-CEO, Steps Down
Matt Milano



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Thursday 25 April 2024

Meta Investors Cool On Zuckerberg’s Plan to Invest Heavily In AI

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Meta Investors Cool On Zuckerberg’s Plan to Invest Heavily In AI

Investors are less than thrilled with Meta CEO Mark Zuckerberg’s plan to invest heavily in AI, especially with no clear plan to profitability.

According to The Information, Zuckerberg warned investors that the company is entering a new “investment cycle.” Investors did not take the news well, with the stock dropping 16% following Zuckerberg’s comments. Much of the issue stems from the fact that there is no clear path to generating revenue from AI for Meta, unlike Google or Microsoft.

Investors are having flashbacks to Zuckerberg’s metaverse obsession, and that the billions that has already cost the company. Brad Gerstner, Altimeter Capital CEO and a major Meta investor, called on the company to scale back its $10-$15 billion per year investment in the metaverse.

The company has announced investments of $10–15B per year into a metaverse project that largely includes AR / VR / immersive 3D / Horizon World and that it may take 10 years to yield results,” Gerstner wrote at the time. “An estimated $100B+ investment in an unknown future is super-sized and terrifying, even by Silicon Valley standards.”

Much of the concern then was that there was no clear path to profitability for the metaverse, making it difficult to justify the gargantuan investment Meta was making. It became even more difficult as the company engaged in mass layoffs while still sinking that much money in the metaverse.

With Zuckerberg and company now pivoting to something new, it leaves one to wonder if the metaverse has lost its shine in Zuckerberg’s eye and AI is now the shining new thing, or if the company will be investing billions in two separate initiatives with no clear path to profitability in sight for either.

Meta Investors Cool On Zuckerberg’s Plan to Invest Heavily In AI
Matt Milano



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Third-Party Cookies Receive Third Reprieve From Google

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Third-Party Cookies Receive Third Reprieve From Google

Rumors of third-party cookies’ demise appear to be greatly exaggerated, with Google delaying their deprecation in Chrome a third time.

Google has been working on a replacement mechanism for third-party cookies, but critics are understandably worried about any solution created by Google, a company that makes billions off of internet advertising. As expected, there have been multiple issues with all of Google’s proposed solutions, with experts saying user privacy would take a significant hit.

In view of the feedback it has received, especially from the UK’s Competition and Markets Authority (CMA), Google has once again pushed back plans to deprecate third-party cookies in Chrome. The company made the announcement on a blog post on The Privacy Sandbox.

We are providing an update on the plan for third-party cookie deprecation on Chrome.

We recognize that there are ongoing challenges related to reconciling divergent feedback from the industry, regulators and developers, and will continue to engage closely with the entire ecosystem. It’s also critical that the CMA has sufficient time to review all evidence including results from industry tests, which the CMA has asked market participants to provide by the end of June. Given both of these significant considerations, we will not complete third-party cookie deprecation during the second half of Q4.

We remain committed to engaging closely with the CMA and ICO and we hope to conclude that process this year. Assuming we can reach an agreement, we envision proceeding with third-party cookie deprecation starting early next year.

Hopefully, the CMA’s involvement will help result in a solution that doesn’t completely sell out user privacy.

Third-Party Cookies Receive Third Reprieve From Google
Matt Milano



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Unlock the Power of Google Gemini: Your Complete Guide for2024

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Unlock the Power of Google Gemini: Your Complete Guide for2024

Introduction to Google Gemini

Are you ready to begin a digital revolution in your marketing in 2024? Hey everyone, Google Gemini is on its way to reinventing internet advertising. This article will examine this concept more closely, explain why it’s a revolution for the given business, and discuss how this method will change everything about online advertising.

Firstly, we will delve into the Google Gemini initiative, the brainchild of tech giant Google. To sum up, it is a strong search and display ad offering from Google that can efficiently access the target audience. This allows you to target the audience you want exactly, and their ads are displayed across Search, Display, and Video.

Thus, why should caring about Google Gemini in 2024 be the question? It is simple: it matters. It is the newest trend, and you need to connect with your audience where it matters: where they spend most of their time. The competing environment over digital channels insists that you have strategic plans for which ad position you hold and how you advertise. Google Gemini exceptionally extends the prospect of the successful accomplishment of this target through the supply of tailored ad delivery and failure-free user interaction.

Setting Up Your Google Gemini Account

Step 1: Create Your Account

To start, visit the Google Ads website and click the “Get Started” button.

You should sign in to your previously created account if you already have a Google account. You can also create a different account, which is completely up to you.

After you log in, you will see the setup charts for your Google Ads account. To initiate things, you must provide fundamental parameters, like your business site address and billing details.

Step 2: Account Settings and Configurations

Having created your profile, setting up your account for convenience and better use is now a great idea.

Head to the “Settings” section in your Google Ads account settings. You can adjust your campaign targeting, budget, and ad preferences here.

First, review your advertisement targeting settings and modify them to confirm that your ads are directed to the appropriate audience. Variables like location, language, and device type allow you to create a homogeneous audience to boost message efficiency.

But remember to establish a budget that will meet your promotion objectives. Firstly, determine your daily budget and decide on the bidding model you want to use. The bidding strategy should align with what you, the advertiser, need it to be.

Finally, double-check the ad extensions and advanced settings, rectifying the ones that don’t run in agreement with your preferences.

Step 3: Linking Other Google Services

One significant point about Google Gemini is its unnoticeable smart integration with other Google services.

To link your Google ads account to other Google services, go to “Tools & Amending” and select “Linked accounts” from the dropdown menu.

In this step, you can link services to your store, such as Google Analytics, Google Tag Manager, and Google Merchant Center. Further interconnectivity of services will yield more insights and features useful for ad content.

Simply follow the instructions and link your accounts to utilize the whole package.

Outstanding Features of Google Gemini 

  1. Keyword targeting: This function enables you to run ads for keywords that align with your business or specific products. Through keyword selection, you can filter the traffic interested in your products and services, thus optimizing your ad exposure. It’s a context that helps you get the biggest impact from your ads and be seen by a target audience at the relevant moment.
  2. Audience targeting: Your ads will be accurately delivered to the audience’s specific segments using Google data. This can be done through geodemographics, interests, or certain behaviors. This implies that one can alter their message to speak to various audience groups depending on the nature of their campaign. Google can be used to set up campaigns that allow you to reach individuals who are more likely to be keen on your product or service.
  3. Ad formats: Google’s Gemini provides different types of ad formats to select, i.e., text ads, display ads, and video ads. Each format has its strengths, which are useful for attaining the various goals of the marketing plan. Whether you want to drive website traffic, make more leads, or boost brand awareness, a kind of ad can help you. Furthermore, Google’s targeting is advanced, letting your ads reach the appropriate audience through the right channel and at the exact time.
  4. Placement targeting: This function lets you choose where your ads are shown through Google’s partner sites and apps network. To ensure your ads’ most relevant exposure, you should choose placements that interest your targeted audience to get better traffic to your website. Placement targeting helps you reach your audience on iconic sites, mobile apps, YouTube channels, or wherever your customers are online.
  5. Budget and bidding strategies: The major advantage of the Google Gemini feature is that budgeting options and bid choices are built-in. Regarding the amount of money in your set-aside budget for advertisement, you can choose between bidding on competitive keywords and targeting advertising to a particular audience. This will enable the extension of the horizon for the chances of your capital influx recovering and affecting your return on the investment. Yet, what`s more important is that Google features a helpful smart algorithm that can be the solution to real-time optimization. 
  6. Analytics and reporting: In addition, Google Gemini offers great analytics and reporting tools that allow the campaigns to be tracked and give the provision to make data-driven decisions. You can control some metrics- impressions, clicks, and conversions in real-time. Using the data you obtain, you can change your targeting, messaging, and bidding in real-time. As a result, the CRM technique allows for a continuous breakup of the campaign’s performance findings, enabling discovery of what is working and what is not, consequently keeping the advertising budget under control. 

Key Takeaways 

As we look ahead to the future of online advertising, one thing is clear: Google Gemini helps the business community greatly by giving them effective tools that enhance their online presence and allow them to reach their target market better. Experts at Mavlers, a new-age digital marketing agency, suggest that you can do these things. Following these guidelines with the latest trends and innovations will let you handle Google Gemini to your advantage, so why wait? Dive into the Google Gemini now and use it as a tool to generate trust among your clients and accomplish everything in your marketing mission. If we can dream it, we can create it and mold the future!

Unlock the Power of Google Gemini: Your Complete Guide for2024
Brian Wallace



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Wednesday 24 April 2024

Snowflake’s Bold AI Transformation Under CEO Sart Ramaswamy

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Snowflake’s Bold AI Transformation Under CEO Sart Ramaswamy

Snowflake Inc., led by CEO Sridhar Ramaswamy, is pushing the boundaries of enterprise software with the introduction of ‘Snowflake Arctic,’ a pioneering generative AI model designed to tackle the complex needs of enterprise clients. During an in-depth discussion with Yahoo Finance, Ramaswamy shared his enthusiasm and strategic vision for this innovative tool, which is set to enhance how businesses manage and leverage data significantly.

Since assuming the CEO role, Ramaswamy has been steering Snowflake through a transformative phase, with ‘Snowflake Arctic’ position as a cornerstone of this new era. Unlike broader AI models that cater to general needs, Snowflake Arctic is finely tuned to address specific enterprise challenges, such as extracting actionable insights from vast amounts of structured and unstructured data or streamlining compliance and reporting processes.

Strategic Integration and Accessibility

“Snowflake Arctic is a leap forward in our mission to democratize data utility for enterprises,” Ramaswamy stated. “It’s designed to be robust and versatile, capable of handling the rigorous demands of enterprise data environments without sacrificing simplicity or efficiency for end-users.”

This AI model stands out for its open architecture, which Ramaswamy emphasized as a critical differentiator. “It’s an open model, meaning it’s accessible for anyone to use, which we believe will foster a broader adoption and a richer development ecosystem around our platform,” he explained. This openness is not just about accessibility but also about fostering innovation within the enterprise software space, where companies increasingly rely on real-time data to drive decisions.

Monetization and Market Expansion

Integration of Snowflake Arctic into Snowflake’s existing suite of tools is a strategic move to enhance the platform’s utility. Ramaswamy detailed the integration process: “We are embedding this AI into our managed model service, Cortex, which allows anyone familiar with SQL to harness its power. Furthermore, we’re incorporating it into Copilot, which aids analysts in writing SQL faster, and Document AI, which helps extract structured information from documents like contracts.”

The CEO also shared insights into how Snowflake plans to monetize this innovation. “As you know, Snowflake operates on a consumption model. The more our customers use and derive value from Snowflake Arctic, the more we grow. It’s about creating indispensable tools that become integral to business operations,” he said. This model ensures that its revenue streams will naturally expand as Snowflake’s tools become more embedded in daily operations.

Leadership and Vision for Innovation

Reflecting on his vast experience at Google, where he spearheaded significant projects within the ads team, Ramaswamy draws parallels in his approach to leading Snowflake. “At Google, the constant push for innovation was relentless, and I bring this mindset to Snowflake. We’re not just building tools; we’re crafting ecosystems that businesses can depend on long-term,” he remarked.

Ramaswamy is clear about the transformative potential of AI across Snowflake’s operations. “AI is not just a feature; it’s becoming the backbone of our product strategy. From enhancing data mobility and governance to powering advanced analytics and machine learning operations, AI is the thread that ties all our innovations together,” he stated.

The Future of Snowflake and Enterprise AI

Looking ahead, Ramaswamy is optimistic about Snowflake’s trajectory. “With Arctic, we’re just scratching the surface. The potential to expand into new markets and solve previously intractable problems is enormous. We’re setting the pace for innovation in the cloud data sector, and I’m excited about the future we’re building.”

This strategic focus on AI, mainly through tools like Snowflake Arctic, positions Snowflake not only as a leader in data cloud solutions but as a visionary company redefining the potential of enterprise technology.

Snowflake’s Bold AI Transformation Under CEO Sart Ramaswamy
Rich Ord



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