Written By: Rebecca Feinberg, Joe Meola, Teresa Lopez & Jane Brady.
What Can Banks do to Minimize Long Wait Times, High Call Volumes, and Frustrated Customers?
The percentage of bank Tweets that included the word “sorry” or “apologize” increased by 8,273% from March 14, 2020 to April 15, 2020. …
The post How Banks Can Minimize Customer Frustration appeared first on Seer Interactive.
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