Tuesday 30 April 2024

Google Layoffs Decimate Python, Dart, and Flutter Teams

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Google Layoffs Decimate Python, Dart, and Flutter Teams

Google’s latest round of layoffs has decimated some of the company’s development teams, including its Python, Dart, and Flutter teams.

Kevin Moore, Google PM on Flutter and Dart, took to Reddit to describe the layoffs:

Hey folks! Kevin, product manager on Flutter and Dart here.

The layoffs were decided AT LEAST a couple of layers above our team and affected a LOT of teams. (I think I can say that). Lots of good folks got bad news and lots of great projects lost people. Flutter and Dart were not affected any more or less that others. It was a tough day…tough week.

It was crazy to be seeing demos and new things working and discussions about new customers the same day we lost colleagues and friends.

We’re sad, but still cranking hard on I/O and beyond.

We know ya’ll care SO MUCH about the project and the team and the awesome ecosystem we’ve built together.

You’re nervous. I get it. We get it.

You’re betting on Flutter and Dart.

So am I. So is Google.

According to Thomas Wouters, a Googler and member of the Python Steering Council, virtually the entire Python team was laid off:

It’s a tough day when everyone you work with directly, including your manager, is laid off — excuse me, “had their roles reduced”, and you’re asked to onboard their replacements, people told to take those very same roles just in a different country who are not any happier about it. (It’s almost like capitalism isn’t actually good and you shouldn’t want to live in the US.)

I suspect I’ll be taking Akio on extra long walks for the time being.

Another individual confirmed the extent of the Python layoffs in a post on Hacker News:

Support team is one thing. Google’s Python team was a small team, most of which were also on the Python steering council or Core Python developers. These people had decades of experience in Python. Their knowledge and community connections is irreplaceable.

Hindustan Times reports that Google is setting up a new Python team in Germany to take advantage of “cheaper” labor.

Google said in a statement to InfoWorld that the layoffs were not widespread, but an effort to simplify the company’s structure.

Based on reports, however, simplifying the company’s structure seems to be another term for outsourcing jobs to a cheaper market.

Google Layoffs Decimate Python, Dart, and Flutter Teams
Matt Milano



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Apple Undermines Its Position By Not Removing Fraudulent App

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Apple Undermines Its Position By Not Removing Fraudulent App

Apple is undermining one of its main arguments for its walled garden by not removing a fraudulent app from the App Store, despite being notified repeatedly.

According to TechCrunch, RockAuto—which does not have an app of its own—discovered that a fake app was impersonating the company on the App Store. The company became aware of the issue when customers complained of “annoying ads” in the app.

Despite repeatedly requesting that Apple remove the fraudulent app, and routing such requests through Apple’s official channels, the iPhone make has yet to remove the app.

“It’s mostly one-way since the only replies we’ve had from Apple are ‘you shouldn’t have emailed, go use the online form’ and ‘upload screen prints of the app store listing and your trademark registration,’” RockAuto co-founder and president Jim Taylor told *TechCrunch, despite RockAuto already taking the steps Apple outlined.

“Neither the uploaded documents nor the online form submissions produced any response at all,” Taylor added, “not even the promised ‘case number in 24 hours’ despite multiple submissions,” he said.

Apple has repeatedly argued that its walled garden approach provides users a layer of security that is missing from competing platforms, such as Android. The company has used that argument as the crux of its defense in trials defending its tight control over the App Store ecosystem.

The fact that bad actors can upload a fraudulent app is bad enough. That Apple is taking no action to resolve the situation, despite RockAuto’s repeated attempts, is unconscionable.

Apple Undermines Its Position By Not Removing Fraudulent App
Matt Milano



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FCC Fines Wireless Carriers For Illegally Sharing Customer Location Data

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FCC Fines Wireless Carriers For Illegally Sharing Customer Location Data

The Federal Communications Commission has fined AT&T, Sprint, T-Mobile, and Verizon for illegally sharing access to customer location data.

According to the FCC, the four carriers illegally shared access to customer location data and failed to put proper protection in place to safeguard such data. The FCC has fined Sprint $12 million, T-Mobile $80 million, AT&T more than $57 million, and Verizon nearly $47 million, for just under $200 million total.

The FCC Enforcement Bureau investigations of the four carriers found that each carrier sold access to its customers’ location information to “aggregators,” who then resold access to such information to third-party location-based service providers. In doing so, each carrier attempted to offload its obligations to obtain customer consent onto downstream recipients of location information, which in many instances meant that no valid customer consent was obtained. This initial failure was compounded when, after becoming aware that their safeguards were ineffective, the carriers continued to sell access to location information without taking reasonable measures to protect it from unauthorized access.

“Our communications providers have access to some of the most sensitive information about us. These carriers failed to protect the information entrusted to them. Here, we are talking about some of the most sensitive data in their possession: customers’ real-time location information, revealing where they go and who they are,” said FCC Chairwoman Jessica Rosenworcel. “As we resolve these cases – which were first proposed by the last Administration – the Commission remains committed to holding all carriers accountable and making sure they fulfill their obligations to their customers as stewards of this most private data.”

As the FCC points out, section 222 of the Communication Act requires that carriers “take reasonable measures to protect certain customer information, including location information.” The law also requires carriers to protect customer confidentiality and get customers’ consent before sharing their data.

“The protection and use of sensitive personal data such as location information is sacrosanct,” said Loyaan A. Egal, Chief of the FCC Enforcement Bureau and Chair of its Privacy and Data Protection Task Force. “When placed in the wrong hands or used for nefarious purposes, it puts all of us at risk. Foreign adversaries and cybercriminals have prioritized getting their hands on this information, and that is why ensuring service providers have reasonable protections in place to safeguard customer location data and valid consent for its use is of the highest priority for the Enforcement Bureau.”

FCC Fines Wireless Carriers For Illegally Sharing Customer Location Data
Matt Milano



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The New Google Paradigm: Shifting Gears Towards Enterprise Solutions

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The New Google Paradigm: Shifting Gears Towards Enterprise Solutions

In a marked departure from the iconic product launches that characterized its early years, Google is reportedly pivoting towards a more enterprise-centric growth strategy. This shift comes after a series of less impactful ventures in consumer technology, including Google Glass, Google+, and even the more recent Google Bard and Google Gemini. While these initiatives fell short of creating significant market disruptions, Google is now rumored to be in talks to acquire HubSpot, a move that could redefine its strategic trajectory.

From its inception, Google has been synonymous with consumer-focused innovation, giving the world transformative products like Google Maps, Android, and Chrome. These were not just products but platforms that reshaped entire industries. However, the last decade tells a different story—a story of missed marks and shifting battlegrounds in technology. Despite its foray into AI with products like Bard and Gemini, Google has found itself overshadowed by more focused offerings like OpenAI’s ChatGPT.

This new strategic direction appears to be a response to these challenges. Google Cloud has become the new focal point of its growth strategy, indicating a significant shift from consumer services to enterprise solutions. The potential acquisition of HubSpot, a giant in customer relationship management (CRM) software, signals a further commitment to this new direction.

The YouTube channel Logically Answered explores how Google’s growth and acquisition strategy has changed.

Why HubSpot?

HubSpot, founded in 2006, has carved out a substantial niche in CRM, providing tools that manage everything from marketing and sales to customer service—all integral to the operations of modern enterprises. Their suite includes a variety of hubs such as Marketing, Sales, Service, Content, Operations, and Commerce, most of which offer starting functionalities for free, with scaling costs as business needs grow.

For Google, a company sitting on a cash reserve of over $100 billion but facing stagnation in consumer product innovation, the acquisition of HubSpot represents more than just an expansion. It is a strategic pivot that positions Google as an enterprise-first business, mirroring the successful transformation seen at Microsoft over the past decade.

The Enterprise Edge

Google’s cloud revenue, for instance, has seen a staggering eight-fold increase over the past seven years, from $4 billion to $33 billion. This growth underscores the potential of enterprise-oriented services, where concerns like data privacy and monopolistic practices are less pronounced compared to the consumer technology sector.

Moreover, the integration of HubSpot’s CRM capabilities with Google’s advertising and cloud infrastructure could offer existing Google customers a more comprehensive suite of services. This not only promises higher efficiency and potential cost savings for clients but also deepens their engagement with Google’s ecosystem, creating a more integrated customer experience.

The Road Ahead

However, the path to acquiring HubSpot is fraught with challenges, not least of which is regulatory scrutiny. In an era where big tech acquisitions are increasingly under the microscope, Google’s bid to acquire a company valued at over $30 billion will likely be a meticulous process, laden with regulatory reviews that could span years.

Despite these hurdles, the potential rewards are compelling. By securing a deal with HubSpot, Google could accelerate its penetration into the enterprise sector, potentially increasing its market share in the cloud domain, currently dominated by Amazon’s AWS and Microsoft’s Azure.

As Google contemplates this monumental shift, the tech giant seems poised not just to adapt to the changing landscape of global technology but to redefine its role within it actively. If successful, this move could mark a new era for Google, one where enterprise solutions become as synonymous with the brand as its search engine and email services once were.

The New Google Paradigm: Shifting Gears Towards Enterprise Solutions
Rich Ord



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Monday 29 April 2024

YouTube May Start Showing Ads When Videos Are Paused

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YouTube May Start Showing Ads When Videos Are Paused

YouTube is about to get significantly worse, with Google reportedly testing ads that display when a video is paused.

According to Android Authority, Google’s Philipp Schindler discussed the new “feature” in Alphabet’s earnings call.

“In Q1, we saw strong traction from the introduction of a pause ads pilot on connected TVs, a new non-interruptive ad format that appears when users pause their organic content,” Schindler said.

Schindler also said the new ads “are commanding premium pricing from advertisers.”

It is hard to fathom that no one at Google understands what a terrible idea this is. There are many scenarios where a person pauses a video because they need a moment of quiet, such as to take a phone or video call. The fact that Google thinks ads should continue playing when a video is paused is almost beyond belief.

Unfortunately, with the new ads “commanding premium pricing,” it’s unlikely Google will reverse course on its decision, meaning the YouTube experience is likely about to take a significant step backwards.

YouTube May Start Showing Ads When Videos Are Paused
Matt Milano



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Apple Reportedly Negotiating With OpenAI to Integrate AI In iOS 18

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Apple Reportedly Negotiating With OpenAI to Integrate AI In iOS 18

Apple is reportedly in talks with OpenAI to incorporate the latter’s AI features in the upcoming iOS 18 release.

Apple is investing heavily in catching up with rivals in the AI space. The company has bought at least two AI startups with a goal to incorporate on-device AI features. On-device AI if very much in-line with Apple’s emphasis on protecting user privacy.

Despite Apple focusing its efforts on on-device AI, the company appears to be hedging its bets. According to Bloomberg, Apple is in talks with OpenAI to include some of its features in iOS 18. This evidently marks a reopening of negotiations, as the two companies had previously discussed a deal without reaching one.

Bloomberg reports that Apple is also in talks with Google to include its Gemini chatbot in iOS as well, which would seem to indicate that Apple is leaving all options on the table in its efforts to incorporate AI in iOS 18.

A deal with Google, in particular, would likely pose some challenges for Apple. Apple and Google’s search deal has already been a major point of discussion in the DOJ’s antitrust suit against Google. It’s hard to imagine that an AI deal that could see Google as the exclusive provider on Apple’s devices wouldn’t bring increased scrutiny.

A deal with Google could also be a hard sell for Apple’s users since many of them use Apple devices specifically for the promise of privacy, something Google is not well-known for.

Apple Reportedly Negotiating With OpenAI to Integrate AI In iOS 18
Matt Milano



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Sunday 28 April 2024

Decoding the IT Job Market: Expert Tips for Crafting the Ultimate Resume

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Decoding the IT Job Market: Expert Tips for Crafting the Ultimate Resume

In an increasingly competitive job market, particularly in the information technology sector, crafting an effective resume is more crucial than ever. Josh Madakor, a cybersecurity professional and popular YouTuber, has embarked on a groundbreaking project to help job seekers optimize resumes. By analyzing 100 job descriptions from entry-level remote IT positions on Indeed, Madakor aimed to distill what makes a resume resonate with today’s employers.

Utilizing ChatGPT’s advanced capabilities, Madakor meticulously processed these job listings to extract critical insights about desirable skills, necessary certifications, and educational backgrounds sought by employers. This approach streamlined the resume creation process and aligned it closely with current market demands.

Key Findings and Practical Advice for Job Seekers:

1. Understand Employer Needs:

  • Madakor’s analysis identified a consistent demand for technological proficiency in areas such as cloud services (AWS being the most mentioned), Active Directory, and ticketing systems. Job seekers should highlight relevant experience with these technologies prominently on their resumes.
  • Certifications play a critical role in validating skills. Frequently cited certifications in the job listings included CompTIA A+, CompTIA Security+, and ITIL. Aspiring IT professionals should consider obtaining these certifications to bolster their resumes.

2. Education vs. Experience:

  • While a traditional bachelor’s degree in computer science is beneficial, Madakor’s findings suggest that alternative educational paths, such as associate degrees or relevant certifications, can also be valuable. Job seekers should emphasize any education that directly relates to the IT field, including self-taught skills and online courses.
  • Practical experience often speaks louder than degrees. Candidates should consider including projects or roles demonstrating hands-on experience with key technologies mentioned in job descriptions.

3. Tailoring Your Resume:

  • Customizing your resume for each application is crucial. Use the job description as a guide to include keywords and skills that match the employer’s requirements. This targeted approach helps your resume pass through automated resume screening tools commonly used by recruiters.
  • Structure your resume to reflect the priorities of the job you are applying for. Start with a strong summary that aligns with the job’s needs, followed by a section on relevant skills, certifications, and professional experience.

4. Leveraging AI and Analytics:

  • Madakor’s use of AI to analyze job descriptions exemplifies how job seekers can leverage technology to enhance their resume-crafting strategy. Tools like ChatGPT can help identify trends and essential skills across numerous listings, providing a data-driven foundation for resume customization.
  • Additionally, applicants should utilize resume-building platforms that offer AI-guided suggestions on improving and tailoring their resumes to specific job postings.

5. Showcasing Projects and Achievements:

  • For IT job seekers without extensive professional experience, detailing relevant projects can be a game-changer. Whether these are academic projects, personal ventures, or contributions to open-source platforms, they demonstrate your capability to apply knowledge practically.
  • Including links to a professional online portfolio or GitHub repository directly on the resume allows recruiters quick access to your work, substantiating your skills and initiative.

Madakor’s discussion highlights an essential truth in the modern job hunt: understanding and adapting to the specific needs of employers can significantly elevate your chances of securing a job. In the fast-evolving field of IT, staying informed about industry standards and expectations—and reflecting this in your resume—is key to standing out in a sea of applicants. As AI and machine learning continue to shape various industries, their integration into the hiring process is expected to deepen, further emphasizing the importance of a strategically crafted resume in the digital age.

Decoding the IT Job Market: Expert Tips for Crafting the Ultimate Resume
Staff



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NerdWallet’s Strategy Amid Tight Lending

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NerdWallet’s Strategy Amid Tight Lending

In a recent interview with CNBC, Tim Chen, the CEO of NerdWallet, discussed the company’s latest quarterly results and its strategic adaptations in a tightening lending environment. Despite a 5% year-over-year revenue decline, NerdWallet exceeded revenue and profitability expectations—signs of resilience in a fluctuating financial landscape.

The current economic backdrop, characterized by rising interest rates and increased delinquencies, particularly in credit cards and auto loans, has prompted banks to adopt more conservative lending practices. Chen highlighted that these conditions have introduced significant headwinds for NerdWallet, particularly in its lending business. “Natural inclination to be a little more conservative there,” Chen noted, pointing to banks’ cautious stance amid economic uncertainties.

However, it’s not all bleak for NerdWallet. The company has been proactive, investing through economic cycles to bolster its offerings and maintain growth. This strategy reflects a long-term vision that aims to weather the stormy conditions by enhancing product offerings and adapting to market demands.

One significant area of growth has been in the insurance sector. With insurance premiums rising due to inflation and increased costs associated with vehicle and home repairs, consumers actively seek ways to manage expenses. NerdWallet has seen a surge in traffic from consumers comparison shopping for better insurance rates. “People are getting notices of insurance premiums going up a ton. It’s pretty widespread,” Chen explained. The company reported a record quarter for its insurance segment, which was up 5% year over year.

Chen also touched on the broader financial services landscape, noting the company’s efforts to align itself with changing consumer and lender behaviors. With tightening underwriting standards and a cautious approach from banks following recent regional banking crises, NerdWallet focuses on aiding consumers and small businesses in navigating these complex conditions.

“We think that’s normal cyclical dynamics and it will play out over time,” Chen said, optimistic about future easing in the market. He cited indicators like consumer delinquencies, which are believed to have peaked, suggesting a potential loosening of credit conditions as the year progresses.

NerdWallet’s strategic pivot during these challenging times highlights the complexities of operating in the financial services industry under a tightening lending regime. As the market continues to evolve, NerdWallet’s ability to adapt and innovate will be crucial in maintaining its edge and supporting consumers through their financial journeys.

NerdWallet’s Strategy Amid Tight Lending
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Saturday 27 April 2024

Tech’s Tumult: Soaring Profits Amid Surging Layoffs Reshape Career Dreams in Silicon Valley

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Tech’s Tumult: Soaring Profits Amid Surging Layoffs Reshape Career Dreams in Silicon Valley

Once the beacon of corporate innovation and lucrative employment, the technology sector is grappling with a wave of layoffs despite reporting robust earnings. Giants like Alphabet and Microsoft continue to post blockbuster results. Yet, according to Layoffs, the industry has shed over 338,000 jobs since 2023, with more than 75,000 cuts already in 2024. FYI, a platform that tracks job reductions in the sector. This paradoxical scenario underscores a shift in the industry’s operational ethos from growth to profitability, significantly impacting employment and altering the career trajectory of aspiring tech professionals.

From Dreams to Realities: The New Tech Landscape

Jeff Shulman, a professor at the University of Washington’s Foster School of Business, notes a fundamental change in how companies are valued and managed. “Instead of rewarding the growth that we saw them all pursue years ago, they’re now rewarding profit,” Shulman explained. This shift has normalized layoffs and instilled a sense of inevitability about them within the workforce.

Despite these challenges, the broader U.S. labor market remains resilient. In March, the economy added 303,000 jobs, surpassing expectations and lowering the unemployment rate to 3.8%. However, the allure of the tech sector has diminished significantly, with data from Handshake showing a 30% drop in job applications from tech majors to internet and software companies from late 2021 to late 2023.

Changing Perceptions and Priorities

The ongoing layoffs have tarnished the tech industry’s once-gleaming image. Christine Cruzvergara, Handshake’s chief education strategy officer, pointed out that “stability is such a major factor in students’ decisions around what types of jobs they apply to and what types of jobs they accept.” Aspiring tech employees are increasingly diversifying their job search to include more stable sectors, reflecting a significant shift in priorities.

Eric Tolotti, a senior partner engineer at Snowflake who experienced a layoff from Microsoft in 2023, advises job seekers in the tech industry to keep their options open. “For the people who are chasing like a tech dream job, I think keep your options open and be realistic,” Tolotti said. This sentiment is increasingly common among tech workers, who are reconsidering whether tech jobs should still be considered dream jobs.

The Nostalgia for a Golden Age

The tech sector’s golden age, characterized by extravagant employee perks and groundbreaking innovations, seems increasingly like a relic of the past. This era was defined by an environment rich in amenities and opportunities, from Google’s endless perks to Salesforce’s mindfulness areas. However, recent years have seen a stark contrast, with continuous layoffs and a growing disenchantment among tech employees.

This shift is particularly poignant for those who remember the tech industry’s rapid growth in the 2010s, fueled by low-interest rates and abundant venture capital. The industry dominated the stock market and became synonymous with high-paying jobs and a prestigious career path. Now, as the industry faces a reset, marked by a pivot to generative AI and ongoing layoffs, the perception of tech companies is rapidly changing.

Looking Ahead: Adapting to New Realities

The tech industry’s transformation is ongoing, and its future will likely require reevaluating what it means to work in tech. Companies will need to adapt to the evolving expectations and values of new entrants into the workforce, who are looking not only for innovation and perks but also for stability and meaningful work. As the sector continues to navigate its identity amidst economic pressures and shifting market dynamics, current and aspiring tech professionals worldwide will closely watch the tech industry’s path.

CNBC recently produced a video that inspired this article on how working for big tech is not what it used to be. 

Tech’s Tumult: Soaring Profits Amid Surging Layoffs Reshape Career Dreams in Silicon Valley
Rich Ord



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Lime Revolutionizes Urban Transit: A Bold $55 Million Bid to Conquer Global Streets with Green Wheels

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Lime Revolutionizes Urban Transit: A Bold $55 Million Bid to Conquer Global Streets with Green Wheels

As urban centers worldwide confront escalating challenges of congestion and pollution, the narrative surrounding micro-mobility—encompassing electric bikes and scooters—has emerged as a critical discourse in urban planning. This burgeoning sector promises to alleviate congested roads and steer cities towards a more sustainable future, significantly reducing urban carbon footprints.

Wayne Ting, CEO of Lime, a leading operator in the shared electric bike and scooter network, recently emphasized micro-mobility’s pivotal role in addressing these challenges. In a detailed discussion with Bloomberg Technology, Ting shared, “We operate in 30 countries, across five continents and more than 300 cities. The global shift towards micro-mobility isn’t just about innovation; it’s a necessary pivot to meet the demands of the climate crisis. Cities are recognizing that to combat the significant emissions from cars and trucks, we need viable, green alternatives.”

The urgency of this transition is underscored by the environmental realities cities face today. “The number one source of carbon pollution in Europe and the United States comes from transportation, predominantly personal vehicles,” Ting pointed out. This stark reality is driving cities worldwide to adopt more sustainable transit options like bikes and scooters, which Lime provides.

Despite the enthusiasm for micro-mobility’s potential to transform urban landscapes, public reception remains mixed. Ting acknowledges the hurdles: “While the majority of urban residents appreciate the convenience and accessibility of electric bikes and scooters, others express frustration over infrastructural and regulatory issues.” These range from cluttered sidewalks to poorly managed fleets, underscoring the need for comprehensive urban planning that integrates micro-mobility seamlessly into the city fabric.

Addressing these concerns requires building trust with both residents and city governments. “To earn and maintain this trust,” Ting explains, “we ensure our scooters and bikes are parked responsibly and maintain a stellar safety record. We’re continually investing in technology and R&D to make sure that every scooter and bike we introduce is the safest and best ride out there.”

Infrastructure, too, plays a crucial role in the adoption of micro-mobility solutions. In cities like London, where personal cars dramatically outnumber electric bikes, the potential for transformation is significant. “If we could convert even a tenth of car parking spaces into bike parking corrals, we could solve many existing parking issues,” Ting suggests. This indicates a strong need for cities to collaborate with companies like Lime to redesign urban spaces that support sustainable transportation.

Furthermore, the economic landscape is as crucial as the physical one. Lime’s strategic financial planning underscores its commitment to sustainability and profitability. “In 2023, Lime grew by over 30% with more than $600 million in gross bookings,” Ting shared. This marks the third consecutive year of significant growth, enabling Lime to invest heavily in scaling its e-bike operations. “Our profitability allows us to reinvest in expanding our fleet and enhancing our offerings, making us a strong candidate for future public investment.”

Discussing plans, Ting was cautiously optimistic about going public, given the current economic climate. “The macro market conditions are still uncertain. While companies like Rubrik and Instacart have had successful IPOs, the market remains unpredictable. We’re focusing on continuing our growth and expanding profitability, ensuring Lime is well-positioned for when the market conditions are favorable.”

As Lime navigates these complex dynamics, the path forward involves expanding its fleet, enhancing technology, and forging robust partnerships with city planners and governments. This dual approach aims to embed micro-mobility deeply into the urban transport infrastructure, promising a greener, more efficient future for cities around the globe.

Lime Revolutionizes Urban Transit: A Bold $55 Million Bid to Conquer Global Streets with Green Wheels
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Friday 26 April 2024

Report: ByteDance Will Shut TikTok Down Before It Will Sell

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Report: ByteDance Will Shut TikTok Down Before It Will Sell

ByteDance is reportedly ready to go with the nuclear option, preferring to shut down TikTok than sell the social media platform.

President Biden signed a bill that gives ByteDance a deadline to either offload TikTok’s US operations or be banned. According to Reuters, the Chinese company doesn’t see selling TikTok as an option, and would choose to shut it down if legal options to fight the ban fail.

At the heart of the issue are the algorithms TikTok uses for recommendations. The algorithms are crucial to ByteDance’s overall business, meaning there is no way to sell TikTok and include the algorithms, and the platform loses most of its value without them.

The outlet also reports that shutting TikTok down will have a negligible impact on ByteDance’s overall business, since TikTok is still a “loss-making app.”

Report: ByteDance Will Shut TikTok Down Before It Will Sell
Matt Milano



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What Can ECM Do For Your Business?

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What Can ECM Do For Your Business?

Are you overwhelmed by the sheer amount of disorganized documents lying around in your organization? Well, you are not alone. Organizations have been trying to fix this problem for years now, and that has become a major hurdle in the path of productivity. 

However, technology has advanced and the solution came in the form of enterprise content management (ECM). Thanks to this technology, document heavy organizations can breathe a little easy knowing that will give them proper control over their critical data and information.

ECM is a technology that helps you manage all your important information effectively. It not only tackles the mess of documents, emails, invoices, and contracts but also brings several other advantages. Using ECM strategically can save valuable resources and make your organization run more smoothly.

What is Enterprise Content Management?

Enterprise content management (ECM) involves various processes, strategies, and tools that help a business effectively gather, organize, store, and share important information with its employees, stakeholders, and customers. 

ECM has evolved quickly as new types of content have entered the workplace. The main goal of these tools is to digitally manage a company’s information in one central place and use this content to improve business processes and achieve objectives.

ECM is not just one technology or process. It’s a broad term that covers different methods, tools, and strategies used to capture and manage content, as well as how to store, preserve, and distribute information throughout its lifecycle.

How Can Enterprise Content Management Benefit Businesses? 

Incorporating content management practices with the help of enterprise content management can benefit your organization in various ways. Here are some of the most crucial benefits ECM provides to organizations:

#1 Increase In Productivity

The main goal of all businesses is to increase productivity. This is where the ECM weaves its magic. This system is excellent at automating time taking tasks and allows the employees to focus on more important activities.

Once the automated workflows are set, the employees will no longer have to waste their time to manually find and send documents at each step of the processes. 

Automation achieved with ECM reduced tedious administrative tasks and also the risk of missed or lost documents. 

#2 Keeps Track Of All The Information

Having a lot of important information is useful but can also cause issues. You might end up dealing with too many papers, some of which might be duplicates, incomplete, or misfiled. 

An enterprise content management system can solve these problems by providing complete, secure document management. It organizes your documents in one central, easy-to-search location. 

Each document is automatically connected to the relevant accounts, creating a smoother workflow. With an ECM system organizing your information, you can offer high-quality service that sets you apart from your competitors.

#3 Reduces Regulatory and Compliance Risk

ECM offers a central platform where content is stored and shared in a way that follows regulatory compliance requirements and risk management guidelines. 

It helps by getting rid of inconsistent processes that could put the company at risk of breaking these regulations and facing other issues.

#4 Cuts Down On Operating Costs

Many companies are cutting costs by switching to digital methods, and using an ECM solution is an effective way to do this. 

With ECM, you can make your organization’s processes more efficient, which will help you save money. You’ll use much less paper, which reduces your costs for printing and shipping. 

Using less paper might also free up office space for other uses. Plus, your employees will benefit by spending less time on routine tasks and more on important ones.

#5 Enhance Your Customer Service

When you gain instant access, you can see the status of transactions and requests  in real-time. 

This lets you respond to your customer’s needs more quickly than before. Customers will appreciate the convenience of filling out forms and making requests online. 

Moreover, the time saved by using an ECM system can be used to give your customers the high-quality service and smooth experiences they deserve.

Final Words

Enterprise Content Management is becoming essential for bridging gaps between different processes and systems in companies, helping them manage complex IT needs to stay competitive. 

ECM offers many benefits and is becoming a permanent fixture in businesses. The latest tools improve how information is accessed and used across organizations.

ECM is also changing how companies manage their data. The future looks promising for data management, and businesses that use ECM effectively can really improve their services.

What Can ECM Do For Your Business?
Brian Wallace



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Oracle Brings AI Capabilities to Oracle Fusion Cloud Customer Experience

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Oracle Brings AI Capabilities to Oracle Fusion Cloud Customer Experience

Oracle has expanded its AI capabilities, bringing new features to Oracle Fusion Cloud Customer Experience (CX), specifically to help “accelerate deal cycles.”

Oracle has been experiencing massive demand for its cloud infrastructure, driven largely by AI. The company said it was struggling to keep with demand at its latest quarterly results. The company is building on that success with new AI capabilities added to CX.

“AI is continuously proving its ability to enhance user experiences and we are only beginning to see what this technology can do for customer service, sales, and marketing,” said Katrina Gosek, vice president of product strategy, Oracle Cloud CX. “The new AI capabilities embedded within Oracle Cloud CX will enable organizations to enhance customer satisfaction and drive more sales by automating processes that enable marketing, sales, and service professionals to spend their quality time on more meaningful tasks while the technology is helping to engage and serve buyers in a more precise manner.”

Oracle says its AI solutions are build on Oracle Cloud Infrastructure and “supports over 50 generative AI use cases.” Oracle emphasizes that its solutions place a focus on data privacy and security, and that “no customer data is shared with large language models (LLM) providers.”

“Service resources are finite so it is critical that organizations can predict, plan, and proactively activate the parts of service that can be automated. This would also free up time to be spent on more complex and business-critical tasks that only a human can complete,” said Aly Pinder, research vice president, IDC. “The latest updates to Oracle Service are good examples of how AI and machine learning models can improve customer experiences and create the efficiencies needed for service workers to be more productive.”

Oracle has been leveraging its turn-key solutions as companies move to the cloud, touting the advantage it offers by providing a fully integrated experience. Integrating AI into its platforms and services is a good way to buld on that advantage.

Oracle Brings AI Capabilities to Oracle Fusion Cloud Customer Experience
Matt Milano



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Scott Farquhar, Atlassian Co-CEO, Steps Down

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Scott Farquhar, Atlassian Co-CEO, Steps Down

Scott Farquhar has announced he is stepping down as co-CEO of Atlassian, a role he has held for roughly 23 years, since he helped found Atlassian.

Farquhar announced the news in a company blog post:

It’s with a full but heavy heart that I share with you all today my decision to step down as Atlassian’s co-CEO. At this important juncture in my personal and professional life, I hope you will let me indulge in some nostalgia and pride.

It’s been 23 years since Mike and I started Atlassian, fresh out of university. We got to work on the heels of the dot com bust and unbeknownst to us, we were kickstarting the Australian tech industry. We started what is now known as ‘Product Led Growth’ by selling business software online with no salespeople, and 23 years later, we continue to innovate by leading the world as the largest company committed to remote work with Team Anywhere.

Farquhar says he is looking forward to spending time with his family, but will remain on the board and continue to serve as a special advisor:

As for me, I’m looking forward to spending some time with my young family, improving the world via philanthropy with Skip Foundation and Pledge 1%, investing with Skip Capital, as well as mentoring other tech CEOs.

My last day as co-CEO will be Aug 31, 2024, and after that, I will remain a board member and a special advisor.

Scott Farquhar, Atlassian Co-CEO, Steps Down
Matt Milano



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Thursday 25 April 2024

Meta Investors Cool On Zuckerberg’s Plan to Invest Heavily In AI

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Meta Investors Cool On Zuckerberg’s Plan to Invest Heavily In AI

Investors are less than thrilled with Meta CEO Mark Zuckerberg’s plan to invest heavily in AI, especially with no clear plan to profitability.

According to The Information, Zuckerberg warned investors that the company is entering a new “investment cycle.” Investors did not take the news well, with the stock dropping 16% following Zuckerberg’s comments. Much of the issue stems from the fact that there is no clear path to generating revenue from AI for Meta, unlike Google or Microsoft.

Investors are having flashbacks to Zuckerberg’s metaverse obsession, and that the billions that has already cost the company. Brad Gerstner, Altimeter Capital CEO and a major Meta investor, called on the company to scale back its $10-$15 billion per year investment in the metaverse.

The company has announced investments of $10–15B per year into a metaverse project that largely includes AR / VR / immersive 3D / Horizon World and that it may take 10 years to yield results,” Gerstner wrote at the time. “An estimated $100B+ investment in an unknown future is super-sized and terrifying, even by Silicon Valley standards.”

Much of the concern then was that there was no clear path to profitability for the metaverse, making it difficult to justify the gargantuan investment Meta was making. It became even more difficult as the company engaged in mass layoffs while still sinking that much money in the metaverse.

With Zuckerberg and company now pivoting to something new, it leaves one to wonder if the metaverse has lost its shine in Zuckerberg’s eye and AI is now the shining new thing, or if the company will be investing billions in two separate initiatives with no clear path to profitability in sight for either.

Meta Investors Cool On Zuckerberg’s Plan to Invest Heavily In AI
Matt Milano



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Third-Party Cookies Receive Third Reprieve From Google

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Third-Party Cookies Receive Third Reprieve From Google

Rumors of third-party cookies’ demise appear to be greatly exaggerated, with Google delaying their deprecation in Chrome a third time.

Google has been working on a replacement mechanism for third-party cookies, but critics are understandably worried about any solution created by Google, a company that makes billions off of internet advertising. As expected, there have been multiple issues with all of Google’s proposed solutions, with experts saying user privacy would take a significant hit.

In view of the feedback it has received, especially from the UK’s Competition and Markets Authority (CMA), Google has once again pushed back plans to deprecate third-party cookies in Chrome. The company made the announcement on a blog post on The Privacy Sandbox.

We are providing an update on the plan for third-party cookie deprecation on Chrome.

We recognize that there are ongoing challenges related to reconciling divergent feedback from the industry, regulators and developers, and will continue to engage closely with the entire ecosystem. It’s also critical that the CMA has sufficient time to review all evidence including results from industry tests, which the CMA has asked market participants to provide by the end of June. Given both of these significant considerations, we will not complete third-party cookie deprecation during the second half of Q4.

We remain committed to engaging closely with the CMA and ICO and we hope to conclude that process this year. Assuming we can reach an agreement, we envision proceeding with third-party cookie deprecation starting early next year.

Hopefully, the CMA’s involvement will help result in a solution that doesn’t completely sell out user privacy.

Third-Party Cookies Receive Third Reprieve From Google
Matt Milano



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Unlock the Power of Google Gemini: Your Complete Guide for2024

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Unlock the Power of Google Gemini: Your Complete Guide for2024

Introduction to Google Gemini

Are you ready to begin a digital revolution in your marketing in 2024? Hey everyone, Google Gemini is on its way to reinventing internet advertising. This article will examine this concept more closely, explain why it’s a revolution for the given business, and discuss how this method will change everything about online advertising.

Firstly, we will delve into the Google Gemini initiative, the brainchild of tech giant Google. To sum up, it is a strong search and display ad offering from Google that can efficiently access the target audience. This allows you to target the audience you want exactly, and their ads are displayed across Search, Display, and Video.

Thus, why should caring about Google Gemini in 2024 be the question? It is simple: it matters. It is the newest trend, and you need to connect with your audience where it matters: where they spend most of their time. The competing environment over digital channels insists that you have strategic plans for which ad position you hold and how you advertise. Google Gemini exceptionally extends the prospect of the successful accomplishment of this target through the supply of tailored ad delivery and failure-free user interaction.

Setting Up Your Google Gemini Account

Step 1: Create Your Account

To start, visit the Google Ads website and click the “Get Started” button.

You should sign in to your previously created account if you already have a Google account. You can also create a different account, which is completely up to you.

After you log in, you will see the setup charts for your Google Ads account. To initiate things, you must provide fundamental parameters, like your business site address and billing details.

Step 2: Account Settings and Configurations

Having created your profile, setting up your account for convenience and better use is now a great idea.

Head to the “Settings” section in your Google Ads account settings. You can adjust your campaign targeting, budget, and ad preferences here.

First, review your advertisement targeting settings and modify them to confirm that your ads are directed to the appropriate audience. Variables like location, language, and device type allow you to create a homogeneous audience to boost message efficiency.

But remember to establish a budget that will meet your promotion objectives. Firstly, determine your daily budget and decide on the bidding model you want to use. The bidding strategy should align with what you, the advertiser, need it to be.

Finally, double-check the ad extensions and advanced settings, rectifying the ones that don’t run in agreement with your preferences.

Step 3: Linking Other Google Services

One significant point about Google Gemini is its unnoticeable smart integration with other Google services.

To link your Google ads account to other Google services, go to “Tools & Amending” and select “Linked accounts” from the dropdown menu.

In this step, you can link services to your store, such as Google Analytics, Google Tag Manager, and Google Merchant Center. Further interconnectivity of services will yield more insights and features useful for ad content.

Simply follow the instructions and link your accounts to utilize the whole package.

Outstanding Features of Google Gemini 

  1. Keyword targeting: This function enables you to run ads for keywords that align with your business or specific products. Through keyword selection, you can filter the traffic interested in your products and services, thus optimizing your ad exposure. It’s a context that helps you get the biggest impact from your ads and be seen by a target audience at the relevant moment.
  2. Audience targeting: Your ads will be accurately delivered to the audience’s specific segments using Google data. This can be done through geodemographics, interests, or certain behaviors. This implies that one can alter their message to speak to various audience groups depending on the nature of their campaign. Google can be used to set up campaigns that allow you to reach individuals who are more likely to be keen on your product or service.
  3. Ad formats: Google’s Gemini provides different types of ad formats to select, i.e., text ads, display ads, and video ads. Each format has its strengths, which are useful for attaining the various goals of the marketing plan. Whether you want to drive website traffic, make more leads, or boost brand awareness, a kind of ad can help you. Furthermore, Google’s targeting is advanced, letting your ads reach the appropriate audience through the right channel and at the exact time.
  4. Placement targeting: This function lets you choose where your ads are shown through Google’s partner sites and apps network. To ensure your ads’ most relevant exposure, you should choose placements that interest your targeted audience to get better traffic to your website. Placement targeting helps you reach your audience on iconic sites, mobile apps, YouTube channels, or wherever your customers are online.
  5. Budget and bidding strategies: The major advantage of the Google Gemini feature is that budgeting options and bid choices are built-in. Regarding the amount of money in your set-aside budget for advertisement, you can choose between bidding on competitive keywords and targeting advertising to a particular audience. This will enable the extension of the horizon for the chances of your capital influx recovering and affecting your return on the investment. Yet, what`s more important is that Google features a helpful smart algorithm that can be the solution to real-time optimization. 
  6. Analytics and reporting: In addition, Google Gemini offers great analytics and reporting tools that allow the campaigns to be tracked and give the provision to make data-driven decisions. You can control some metrics- impressions, clicks, and conversions in real-time. Using the data you obtain, you can change your targeting, messaging, and bidding in real-time. As a result, the CRM technique allows for a continuous breakup of the campaign’s performance findings, enabling discovery of what is working and what is not, consequently keeping the advertising budget under control. 

Key Takeaways 

As we look ahead to the future of online advertising, one thing is clear: Google Gemini helps the business community greatly by giving them effective tools that enhance their online presence and allow them to reach their target market better. Experts at Mavlers, a new-age digital marketing agency, suggest that you can do these things. Following these guidelines with the latest trends and innovations will let you handle Google Gemini to your advantage, so why wait? Dive into the Google Gemini now and use it as a tool to generate trust among your clients and accomplish everything in your marketing mission. If we can dream it, we can create it and mold the future!

Unlock the Power of Google Gemini: Your Complete Guide for2024
Brian Wallace



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Wednesday 24 April 2024

Snowflake’s Bold AI Transformation Under CEO Sart Ramaswamy

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Snowflake’s Bold AI Transformation Under CEO Sart Ramaswamy

Snowflake Inc., led by CEO Sridhar Ramaswamy, is pushing the boundaries of enterprise software with the introduction of ‘Snowflake Arctic,’ a pioneering generative AI model designed to tackle the complex needs of enterprise clients. During an in-depth discussion with Yahoo Finance, Ramaswamy shared his enthusiasm and strategic vision for this innovative tool, which is set to enhance how businesses manage and leverage data significantly.

Since assuming the CEO role, Ramaswamy has been steering Snowflake through a transformative phase, with ‘Snowflake Arctic’ position as a cornerstone of this new era. Unlike broader AI models that cater to general needs, Snowflake Arctic is finely tuned to address specific enterprise challenges, such as extracting actionable insights from vast amounts of structured and unstructured data or streamlining compliance and reporting processes.

Strategic Integration and Accessibility

“Snowflake Arctic is a leap forward in our mission to democratize data utility for enterprises,” Ramaswamy stated. “It’s designed to be robust and versatile, capable of handling the rigorous demands of enterprise data environments without sacrificing simplicity or efficiency for end-users.”

This AI model stands out for its open architecture, which Ramaswamy emphasized as a critical differentiator. “It’s an open model, meaning it’s accessible for anyone to use, which we believe will foster a broader adoption and a richer development ecosystem around our platform,” he explained. This openness is not just about accessibility but also about fostering innovation within the enterprise software space, where companies increasingly rely on real-time data to drive decisions.

Monetization and Market Expansion

Integration of Snowflake Arctic into Snowflake’s existing suite of tools is a strategic move to enhance the platform’s utility. Ramaswamy detailed the integration process: “We are embedding this AI into our managed model service, Cortex, which allows anyone familiar with SQL to harness its power. Furthermore, we’re incorporating it into Copilot, which aids analysts in writing SQL faster, and Document AI, which helps extract structured information from documents like contracts.”

The CEO also shared insights into how Snowflake plans to monetize this innovation. “As you know, Snowflake operates on a consumption model. The more our customers use and derive value from Snowflake Arctic, the more we grow. It’s about creating indispensable tools that become integral to business operations,” he said. This model ensures that its revenue streams will naturally expand as Snowflake’s tools become more embedded in daily operations.

Leadership and Vision for Innovation

Reflecting on his vast experience at Google, where he spearheaded significant projects within the ads team, Ramaswamy draws parallels in his approach to leading Snowflake. “At Google, the constant push for innovation was relentless, and I bring this mindset to Snowflake. We’re not just building tools; we’re crafting ecosystems that businesses can depend on long-term,” he remarked.

Ramaswamy is clear about the transformative potential of AI across Snowflake’s operations. “AI is not just a feature; it’s becoming the backbone of our product strategy. From enhancing data mobility and governance to powering advanced analytics and machine learning operations, AI is the thread that ties all our innovations together,” he stated.

The Future of Snowflake and Enterprise AI

Looking ahead, Ramaswamy is optimistic about Snowflake’s trajectory. “With Arctic, we’re just scratching the surface. The potential to expand into new markets and solve previously intractable problems is enormous. We’re setting the pace for innovation in the cloud data sector, and I’m excited about the future we’re building.”

This strategic focus on AI, mainly through tools like Snowflake Arctic, positions Snowflake not only as a leader in data cloud solutions but as a visionary company redefining the potential of enterprise technology.

Snowflake’s Bold AI Transformation Under CEO Sart Ramaswamy
Rich Ord



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President Biden Signs Bill Banning TikTok or Forcing a Sale

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President Biden Signs Bill Banning TikTok or Forcing a Sale

In a first for the social media industry, TikTok parent ByteDance must sell the platform or see it banned in the US.

Efforts to ban TiTok or force a sale began during the Trump administration. Although the effort failed, concerns about TikTok continued to grow, especially after it was discovered that ByteDance was using TikTok to surveil Forbes journalists, in addition to the many privacy missteps the company continues to make.

US lawmakers tied the ban to the $95 billion foreign aid package for Ukraine, Israel, and Taiwan. President Joe Biden signed the bill Wednesday.

ByteDance now has 270 days to sell TikTok, with a single 90-day extension possible if a deal is in the works. If a deal is not reached, app stores will be forced to remove the app once the deadline passes.

TikTok has already vowed to fight the ban, decrying it as “unconstitutional.”

This unconstitutional law is a TikTok ban, and we will challenge it in court. We believe the facts and the law are clearly on our side, and we will ultimately prevail. The fact is, we have invested billions of dollars to keep U.S. data safe and our platform free from outside influence and manipulation. This ban would devastate seven million businesses and silence 170 million Americans. As we continue to challenge this unconstitutional ban, we will continue investing and innovating to ensure TikTok remains a space where Americans of all walks of life can safely come to share their experiences, find joy, and be inspired.

— TikTok Policy (@TikTokPolicy) | April 24, 2024

The successful passage and signing of the marks the start of uncharted territory for US companies. China has repeatedly vowed to retaliate if a TikTok ban was ever passed. Now that it has, it will not be surprising to see China ban any number of US companies.

President Biden Signs Bill Banning TikTok or Forcing a Sale
Matt Milano



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Tesla’s AI Evolution: Pioneering Distributed Inference

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Tesla’s AI Evolution: Pioneering Distributed Inference

In his latest earnings call, CEO Elon Musk expanded on his vision for the company, hinting at a future where Tesla is as much an artificial intelligence (AI) company as an automaker. This shift reflects a broader strategy to capitalize on the sophisticated computing power embedded in Tesla vehicles, turning idle car time into a potential revenue stream akin to Amazon Web Services (AWS).

Distributed Inference: The Next Frontier

Musk described a concept he refers to as “distributed inference,” a plan to utilize the computational power of Tesla’s fleet of electric vehicles. This involves using the advanced hardware designed for autonomous driving to perform data processing tasks when the cars are not in use. Musk explained that as Tesla vehicles are equipped with increasingly powerful computers necessary for self-driving capabilities, these computers often lie idle.

Harnessing this untapped resource could transform every Tesla vehicle into a node in a vast distributed network capable of processing complex AI tasks like those needed for generative AI applications like ChatGPT.

Technical Insights and Strategic Shifts

The idea is rooted in the technical capabilities of Tesla’s hardware. Current models are equipped with Hardware 3, and soon, all new vehicles will include Hardware 4, with Hardware 5 already in the design phase and expected in vehicles by next year. When idle, these systems provide substantial computational power that could be used to process AI workloads—from language processing to data analysis—distributed across millions of vehicles.

This approach mirrors the early days of AWS, which utilized Amazon’s excess server capacity to offer cloud services to other businesses. Musk drew parallels between Tesla’s potential service and AWS, suggesting that Tesla could monetize its distributed compute capacity similarly. This could be particularly effective given the sporadic use of personal vehicles, which sit unused most of the day.

Challenges and Opportunities

However, the implementation of such a system is not without its challenges. Concerns such as data security, the physical wear on vehicle systems, and user privacy must be addressed. Additionally, Tesla would need to ensure that such secondary usage of the vehicle’s systems does not interfere with their primary function—safe transportation.

This shift could significantly alter Tesla’s market positioning from a business perspective. By leveraging its fleet for dual purposes—transportation and computational work—Tesla is poised to tap into new revenue streams while reinforcing its role as a leader in technological innovation. This could especially appeal to investors who see the long-term potential of integrating AI and automotive technology.

Market Implications and Future Visions

If successful, Tesla’s strategy could set a new industry standard, turning passive vehicles into active participants in the data economy. This could spur similar initiatives across the automotive and technology sectors, with companies seeking to emulate Tesla’s integration of hardware capabilities and service offerings.

The move could also enhance Tesla’s reputation as an innovator at the intersection of AI and automotive technology, further distancing itself from traditional automakers. As Musk put it, repositioning Tesla as an AI company rather than just an automaker aligns with the broader technological trends shaping the future of transportation and beyond.

Looking Ahead

As Tesla continues to develop its technology and expand its fleet, the possibility of creating a global network of mobile, distributed computing resources represents a bold future vision. This promises to maximize the utility of Tesla’s fleet and positions the company at the forefront of a revolution in how computational power is harnessed and utilized across industries.

In conclusion, Elon Musk’s commentary during the earnings call reveals Tesla’s ambitious plans to innovate beyond manufacturing electric vehicles to pioneering advancements in AI and distributed computing. This strategy could potentially transform the landscape of both the automotive and tech industries, heralding a new era of integrated technology that leverages the full potential of AI and machine learning.

Tesla’s AI Evolution: Pioneering Distributed Inference
Rich Ord



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Tuesday 23 April 2024

Salesforce Delivers Slack AI to All Paid Customers

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Salesforce Delivers Slack AI to All Paid Customers

Salesforce is giving all paid Slack users access to Slack AI, allowing users to tap into generative AI to improve productivity.

Salesforce has been integrating Slack and its capabilities across its platform since acquiring the service. The company now touts the benefits of Slack AI, and what it can bring to customers.

  • A new recap feature that delivers a daily morning digest containing summaries of channels a user wants to follow, but can’t always make immediate time for. Once a user adds a channel to their recap, they’ll receive a daily digest with anything they may have missed. Slack AI will help users get started with personalized recommendations of which channels to add based on Slack activity.
  • Search answers that deliver personalized, intelligent responses to conversational questions. Users get clear and concise answers in plain language with direct citations to relevant Slack messages, allowing users to verify the information and dive deeper if they’d like.
  • Conversation summaries that generate highlights from accessible channels and threads. Users can catch up on unread messages, summarize the last seven days, or set a custom date range to summarize. Clear sources are included in each summary, allowing users to dive deeper into a highlight.

Salesforce says customers are already seen significant savings from using Slack AI.

Customers are already saving an average of 97 minutes per user each week using Slack AI to find answers, distill knowledge, and spark ideas, according to an internal analysis. Yet, while 94% of executives say that incorporating AI into their organization is an urgent priority, only 1 in 4 desk workers report that they have tried AI tools at work, according to the latest research by the Workforce Lab from Slack.

Saleforce says it will continue to improve Slack AI, adding additional data sources, including Slack apps, files, canvases, and clips. This will help users gain even more value from the app.

“Slack is crucial for us. The enhanced search capabilities of Slack AI have been really helpful to fast-track answers, especially when it comes to logistics. When I need to get my CEO a fast answer at 2 p.m. on a Friday, I can use Slack AI’s search function. I’ve only been using Slack AI for about a month, but it’s already helped me quickly find answers countless times, and is saving me at least 30 minutes a day.” — Andy Kung, VP of Operations, Beyond Better Foods

Salesforce Delivers Slack AI to All Paid Customers
Matt Milano



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Amazon Adds Drone Delivery Location, Removes Another

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Amazon Adds Drone Delivery Location, Removes Another

Amazon is expanding its drone delivery service, adding a new location and removing at one in California.

Amazon has been investing in its drone service, working to speed up the last stage of the delivery process. The company previously launched the service in College Station, Texas in mid-2022. The company says it is now adding West Valley Phoenix Metro Area to its service area.

We’re now adding a new location and entering into the next stage of the program’s evolution. Later this year, drone deliveries are coming to the West Valley of the Phoenix Metro Area in Arizona.

With this new location, we’ll be fully integrated into Amazon’s delivery network, meaning, for the first time, drones will deploy from facilities next to our Same-Day Delivery site in Tolleson. These smaller sites are hybrid—part fulfillment center, part delivery station. They allow us to fulfill, sort, and deliver products all from one site so we can get packages out to our customers even quicker. Our Same-Day Delivery sites are situated close to the large metro areas they serve, which means customers get their orders faster. And with connections to the larger Amazon fulfillment centers nearby, we are able to offer Same-Day Delivery on millions of items.

“As Amazon embarks on the national expansion of its Amazon Drone Delivery Program, we’re proud to have their innovative presence in our community. By bringing this service to new communities, they’re not just delivering goods; they’re delivering opportunities and economic growth for all,” said Juan F. Rodriguez, mayor of Tolleson. “Amazon’s commitment to innovation exemplifies the entrepreneurial spirit that drives our city forward.”

“This kind of delivery is the future, and it’s exciting that it will be starting in the Phoenix Metro Area,” said Kate Gallego, mayor of Phoenix. “The shift toward zero-emission package delivery will help us reduce local pollution and further cement our city as a hotbed for the innovative technology of tomorrow.”

At the same time, the company says it is closing a location in California.

As we look to the future and prioritize our resources to continue growing the program, we’ve also made the decision to close our delivery site in Lockeford. We’ll offer all current employees opportunities at other sites, and will continue to serve customers in Lockeford with other delivery methods. We want to thank the community for all their support and feedback over the past few years.

Amazon gave no reason for its decision to close the Lockeford site.

Amazon Adds Drone Delivery Location, Removes Another
Matt Milano



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Tesla Recalls Cybertrucks

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Tesla Recalls Cybertrucks

Tesla has recalled all Cybertrucks over a trapped accelerator pedal that gets stuck, posing a major safety risk to drivers and pedestrians alike.

The Cybertruck is Tesla’s latest EV, one that CEO Elon Musk has bet heavily on. Production of the EV truck was reportedly plagued with problems, and things have not improved since it was released. According to the NHTSA, Tesla is now recalling 3,878 vehicles that have been delivered to customers.

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The accelerator pedal pad may dislodge and cause the pedal to become trapped by the interior trim.

Tesla service will replace or repair the accelerator pedal assembly, free of charge. Owner notification letters are expected to be mailed in June 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-33-003.

The recall is a rough start for Tesla’s latest endeavor.

Tesla Recalls Cybertrucks
Matt Milano



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Monday 22 April 2024

Meta Opens Its Mixed Reality OS to Third-Party Manufacturers

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Meta Opens Its Mixed Reality OS to Third-Party Manufacturers

Meta has taken a significant step in its metaverse efforts, opening up the OS that drives Meta Quest devices to third-party hardware manufacturers.

In a blog post, Meta revealed the name it has given the OS, now that it is not longer exclusively tied to the Quest headsets: Meta Horizon OS.

Today we’re taking the next step toward our vision for a more open computing platform for the metaverse. We’re opening up the operating system powering our Meta Quest devices to third-party hardware makers, giving more choice to consumers and a larger ecosystem for developers to build for. We’re working with leading global technology companies to bring this new ecosystem to life and making it even easier for developers to build apps and reach their audiences on the platform.

This new hardware ecosystem will run on Meta Horizon OS, the mixed reality operating system that powers our Meta Quest headsets. We chose this name to reflect our vision of a computing platform built around people and connection—and the shared social fabric that makes this possible. Meta Horizon OS combines the core technologies powering today’s mixed reality experiences with a suite of features that put social presence at the center of the platform.

Meta is calling this latest move “the result of a decade of work by Meta to build a next-generation computing platform.” The company already has ASUS, Lenovo, and Xbox as partners.

The company says this latest move will improve the experience for developers and users alike.

As we begin opening Meta Horizon OS to more device makers, we’re also expanding the ways app developers can reach their audiences. We’re beginning the process of removing the barriers between the Meta Horizon Store and App Lab, which lets any developer who meets basic technical and content requirements ship software on the platform. App Lab titles will soon be featured in a dedicated section of the Store on all our devices, making them more discoverable to larger audiences. Some of the most popular apps on the Store today, like Gorilla Tag and Gym Class, began on App Lab. We’re excited to make it even easier for developers to quickly ship their titles on our platform.

Along with a more open app store, Meta Horizon OS will continue to give people more choice in how to access apps. Because we don’t restrict users to titles from our own app store, there are multiple ways to access great content on Meta Horizon OS, including popular gaming services like Xbox Game Pass Ultimate, or through Steam Link or our Air Link system for wirelessly streaming PC software to headsets. And we encourage the Google Play 2D app store to come to Meta Horizon OS, where it can operate with the same economic model it does on other platforms.

Meta is clearly taking aim at Apple and its Vision Pro, especially with the comment about not limiting users’ access to apps. Apple is well-known for its vertical integration, tightly controlling software and hardware. Meta appears to be taking a page out of Microsoft’s Windows playbook, allowing other manufacturers to use its software.

Only time will tell if it’s a winning strategy.

Meta Opens Its Mixed Reality OS to Third-Party Manufacturers
Matt Milano



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Informatica Denies Reports It Is In Acquisition Talks With Salesforce

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Informatica Denies Reports It Is In Acquisition Talks With Salesforce

Informatica has denied that it is in talks to be acquired by Salesforce, countering a report by the The Wall Street Journal in mid-April.

The WSJ reported that Salesforce was looking to acquire Informatica and that the two companies were in talks. Informatica’s says its “policy is not to comment on market rumors or media speculation,” but the company was impelled to make an exception in this case.

On April 12, 2024, The Wall Street Journal published a story that the Company was in advanced talks to be acquired, according to sources familiar with the matter. Although Informatica’s policy is not to comment on market rumors or media speculation, the Company announced that it is not currently engaged in any discussions to be acquired.

The company took the opportunity to update its outlook for the first quarter, saying its results will be within the upper half of the guidance ranges it had previously provided.

“Our business fundamentals continue to be very strong and we look forward to discussing our first quarter financial results and outlook on May 1,” said Amit Walia, CEO of Informatica.

Informatica Denies Reports It Is In Acquisition Talks With Salesforce
Matt Milano



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openSUSE Tumbleweed Is Now Bit-by-Bit Reproducible

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openSUSE Tumbleweed Is Now Bit-by-Bit Reproducible

openSUSE announced that its rolling release Linux distro, openSUSE Tumbleweed, is now bit-by-bit reproducible, an important factor impacting security and quality of the distro.

Tumbleweed is a popular rolling release distro that provides extensive testing, giving users a higher degree of reliability than is often associated with rolling releases. openSUSE is also well-known for its tight security, making reproducible builds an obvious next step for the distro.

The project’s Jan Zerebecki detailed the change in a blog post:

In March, the configuration for building openSUSE Factory was changed to be bit-by-bit reproducible (except for the embedded signature). Following this, the first openSUSE Tumbleweed packages were verified to be bit-by-bit reproducible.

Zerebecki went on to describe the importance of reproducible builds:

Reproducible builds have a multitude of uses for security and quality. To further enhance their utility, reproducible builds need to be combined with other techniques such as distributed post-merge code review and capability based designs.

A recent example is that reproducible builds allow for the creation of proof, simply by rebuilding and comparing the result, that a GCC build whose source was extracted with a compromised xz was not compromised; this process was achieved without needing to reverse engineer how the compromise occurred. Similarly, reproducible builds were reported as being usefully during investigations of the xz compromise.

Reproducible builds enable collaboration that otherwise would not be possible by supporting more scientifically-based arguments for security, which can be independently verified.

More Linux distros have been moving to reproducible builds for the reasons Zerebecki outlined.

openSUSE Tumbleweed Is Now Bit-by-Bit Reproducible
Matt Milano



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Former White House Cyber Policy Director: Microsoft Is a National Security Threat

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Former White House Cyber Policy Director: Microsoft Is a National Security Threat

Former White House Cyber Policy Director A.J Grotto had harsh words for Microsoft, calling the company and its products “a national security concern.”

Microsoft has been in the crosshairs of late, as a result numerous high-profile breaches, some of which have exposed US government accounts. In an interview with The Register, Grotto places the blame squarely with Microsoft, saying the company has been largely uncooperative with efforts to increase security.

“If you go back to the SolarWinds episode from a few years ago … [Microsoft] was essentially up-selling logging capability to federal agencies,” rather than providing them by default, Grotto said. “As a result, it was really hard for agencies to identify their exposure to the SolarWinds breach.”

Grotto went on to tell the outlet that Microsoft had to be “dragged kicking and screaming” into providing the government logging capabilities OOTB. The former official says the company has “a ton of leverage, and they’re not afraid to use it.”

Grotto says a lack of competition in the government space is one of the biggest issues, since it means Microsoft has little incentive to improve its products.

“The government needs to focus on encouraging and catalyzing competition,” Grotto said, adding he believes the government should call out the company for its security mishaps.

“At the end of the day, Microsoft, any company, is going to respond most directly to market incentives,” Grotto told the outlet. “Unless this scrutiny generates changed behavior among its customers who might want to look elsewhere, then the incentives for Microsoft to change are not going to be as strong as they should be.”

Former White House Cyber Policy Director: Microsoft Is a National Security Threat
Matt Milano



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Friday 19 April 2024

The Cost-Effectiveness of Hiring a Google Ads Professional vs. Managing Ads In-House

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The Cost-Effectiveness of Hiring a Google Ads Professional vs. Managing Ads In-House

Every time you think of boosting your SEO ranking, garnering more website traffic, or getting more leads, what’s the one digital marketing tactic that tops your list? 

In the digital realm, the answer of course has to be Google Ads. But again a question that’s stopping you? What’s that? Is it how to run and manage Google Ads all by yourself? The answer to this is the need to hire a Google Ads expert, because one person can only do so much. 

A successful and rewarding Google Ads campaign demands an army of experts and can never be a one-man show. Now what? Worried about the pricing point of hiring these experts? There’s a solution to that as well!

While managing your ads in-house sounds a lot demanding in terms of effort, it can also be an expensive choice. On the contrary, hiring professional assistance can be more cost-effective. Wondering how this claim holds any relevance and is true in the competitive and high-priced recruitment market.

Delve deeper and validate it yourself in the subsequent section of this blog where we will look into detail how you can make an informed decision that aligns with your marketing goals and budget constraints.

In-House vs. Expert Management: Navigating Google Ads for Optimal Results

The debate between hiring a Google Ads professional and managing it in-house revolves around several crucial factors such as cost, expertise, time investment, ROI, etc. To harness the power of Google Ads optimally and efficiently you must have an understanding of the nuances of both these approaches.

Let’s take a comparative analysis of choosing a Google Ads expert versus in-house management. 

Hire A Google Ads Expert:

  1. Advanced Expertise and Strategic Insight: 

If you are looking to craft a highly optimized and targeted ad campaign, a Google Ads expert is your go-to person. They bring specialized, in-depth knowledge of the platform assisting in identifying the niche opportunities and avoiding common pitfalls. This can significantly enhance your campaign performance with higher ROI. 

From the cost perspective, it’s often justified as the substantial improvements seen in campaign results speak volumes. Experts offer more effective use of your advertising budget and potentially higher conversions and sales.

  1. Time Savings and Focus on Core Business Activities: 

When you decide to outsource Google Ads management to experts, it leaves more room for your team to remain focused on core business functions without the distraction of managing complex ad campaigns. This smart division of labor can restrain the dilution of internal resources and ensure that both marketing and other business areas get the dedicated attention they need. 

Although hiring an expert requires an upfront investment, the improved efficiency across your business operations is worth the cost. It can lead to greater overall productivity and ultimately cost savings in the long haul.

  1. Access to Advanced Tools and Analytics: 

Google Ads professionals are proficient in utilizing advanced tools for keyword research, competitor analysis, and campaign optimization that can be technically complex to access on your own. These tools provide valuable insights that can fine-tune your advertising initiatives and improve the performance of your campaigns. 

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While these premium tools come at an additional cost, their strategic advantage in enhancing campaign performance can outweigh these expenses, making it a worthwhile investment for maximizing your digital advertising efforts.

  1. Adaptive Strategy with Market Changes: 

The digital marketing landscape is evolving at a breakneck speed and to keep up with the frequent changes requires you to hire a Google Ads expert. Their excellence in the Google Ads platform with the latest market trends helps you stay competitive and compliant. They update their knowledge via continuous learning and adaptation to stay on top of the latest updates, tools, and strategies. 

This adaptability protects your investments from becoming obsolete due to platform changes and can prevent wasteful ad spend, resulting in efficient and cost-effective marketing.

  1. Comprehensive Campaign Management and Optimization: 

An expert not only sets up campaigns but also continuously monitors and optimizes them for performance. The job is not done once the campaign is launched, rather it has just begun. You need to constantly monitor it to track user behavior and preferences of your target audience, setting the stage for improvement. This involves detailed analysis of campaign data, A/B testing of ad copy and landing pages, and refining targeting strategies to improve ROI. 

Experts undertake this comprehensive and time-demanding management approach to minimize unrequired ad spend and economically leverage every dollar toward achieving your marketing objectives.

Managing Ads In-House

  1. Direct Control and Oversight: 

Managing Google Ads in-house extends complete control over your advertising efforts, allowing immediate adjustments based on internal analytics and strategy modifications. This hands-on approach ensures that campaigns are optimally aligned with your company’s marketing goals and brand voice. 

However, without the specialized expertise of a dedicated professional, there’s a risk of inefficiencies and missed opportunities. This could add to your campaign cost in the form of higher costs per conversion and reduced overall campaign effectiveness.

  1. In-Depth Brand Understanding: 

Yes, it’s true that your In-house talent possess an intimate understanding of the brand’s values, goals, and customer base. This can potentially enable the creation of more personalized and cohesive ad campaigns. In turn, the deep brand knowledge can lead to ads that resonate strongly with your target audience. 

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However, effectively leveraging this understanding requires a solid grasp of Google Ads strategies and nitty-gritty, which necessitate significant training and development investment for in-house staff. This further escalates your campaign budget. 

  1. Agility in Execution: 

The ability to quickly implement changes to Google Ads campaigns is a key advantage of in-house management, especially in a rapidly evolving market. This agility ensures that you can take advantage of new opportunities or competitive threats. 

While this responsiveness is valuable, achieving it requires that in-house teams have the necessary expertise for spontaneous decision-making and access to an adequate tools repository, which can involve substantial ongoing costs.

  1. Building Internal Expertise: 

When you opt for in-house ad management gaining expertise in Google Ads will help your company become less reliant on outside consultants and increase internal marketing skills. This long-term strategy for skill development can strengthen the capacity of your team to handle various advertising challenges on its own.

However, the path to attaining this expertise involves upfront costs related to training, potential trial and error in early campaign efforts, and the time required to reach a level of proficiency compared to that of specialized experts.

You would be surprised to know that according to recent reports, businesses typically generate $2 for every $1 spent on Google Ads. To attain this level of ROI while staying within your budget, it’s only wise to hire a Google Ads expert. 

Concluding Thoughts

Weighing the costs, experience, and potential for maximum returns is necessary when deciding whether to go for a Google Ads specialist or handle campaigns internally. You can make the right choice based on what best fits your budget.

But you must also be considerate of the simultaneous positioning of your company for expansion and success in the competitive realm of digital advertising. For this, you must pay attention to the particular requirements of your company, the intricacy of your campaigns, and your long-term marketing goals before concluding.

The Cost-Effectiveness of Hiring a Google Ads Professional vs. Managing Ads In-House
Brian Wallace



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